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Focal Tech

Software Trainer

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What they do

A Technical Trainer is responsible for designing and leading technical training programs for staff at an organization or company. Works with the employees to determine their technical requirements and therefore their training needs and objectives; provides presentations, workshops or technology-supported training.

$66,488 / year median in the U.S.

-1% projected decline

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Job Description

LunchTime Software, LLC, is a leading provider of cafeteria data management software solutions for K-12 school districts worldwide. Visit our website at www.lunchtimesoftware.com for more information on the products and services we offer. Position Details Provide remote and on-site training to new and existing customers Provide customer support to existing customers via email and phone Log all customer support requests/issues into CRM software Testing of new product releases Update software manuals and documentation Requirements Ability to work as a team and independently Demonstrated experience training in a remote or on-site environment Basic computer knowledge and familiarity with Microsoft Office products (Word, Excel, etc.) Ability to communicate with a non-technical audience both verbally and written Ability to prioritize and handle multiple assignments at any given time Benefits Health Insurance through Geisinger with a company contribution towards the monthly premium Simple IRA Retirement plan through Edward Jones with a 3% company match. Employee-paid Dental, Vision and AFLAC options Paid Time Off

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Other Retirement and Savings