Tax Training Specialist

What You'll Be Doing Do you bring a can-do attitude and a diverse skill set that enables you to take on varied projects? Are you passionate about teaching and empowering others to succeed? Thrive in an environment where each day brings new challenges and opportunities? If you answered yes, come join our team as a Tax Training Specialist and make a meaningful impact with us! As a Tax Training Specialist, you'll be an integral part of a dynamic team that spearheads the development and implementation of training, testing, and coaching initiatives to foster employee development. This role offers ample opportunities for independent decision-making and significant visibility. To support your performance and job satisfaction, we offer top-quality equipment, software, data resources, and professional development opportunities. Our employee benefits package is among the best available. Furthermore, you'll have the flexibility to enjoy remote work and work with your manager to tailor your schedule when not actively engaged in employee onboarding and core training. We foster a nurturing environment that prioritizes both professional growth and personal wellness. If you're ready to join a team dedicated to excellence and making a positive impact on Wake County, we're excited to hear from you!

Key Responsibilities:

Work as part of a team to serve as a department trainer, mentor, and leader in the Real Estate Division Provide support for complex issues by applying knowledge of business practices, procedures, technology, and tax law Assist managers with special data reviews and operational needs Develop and deliver training on revaluation, new construction workflows, data entry standards, deed processing, and appraisal procedures Cross-train staff on key real estate functions and system processes Support teams in using real estate appraisal and listing systems and technology tools Help ensure consistency and accuracy in real estate data, workflows, and documentation About Our Team Are you passionate about making a difference in your community? At the Wake County Department of Tax Administration, we're dedicated to serving the citizens of Wake County by listing, appraising, and assessing real and personal property. With a focus on excellence, we strive to maintain the highest level of customer satisfaction while delivering quality work, including accurate valuations and comprehensive property listings. As leaders in property tax collection in the state, our team has been recognized for our innovative leadership and computer system advancements. We also oversee the billing and collection of local gross receipts taxes, and our compliance reviews ensure uniformity in taxation for all. Our extensive collection of local, state, and national accolades underscores our unwavering commitment to exceptional service and performance. What truly distinguishes us is our outstanding training program, empowering every team member to excel and contribute meaningfully. Join us in shaping the future of Tax Administration with passion and purpose! The Basics (Required Education and Experience) Associate's degree in Accounting, Business Administration or related field Two years of experience in property tax, public finance, or similar setting. Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Bachelor's degree in accounting, business, finance, or related field Four or more years of experience working with ad valorem property taxes in North Carolina, including internal and external customer service and assisting with special projects How Will We Know You're 'The One'? Knowledge, skills, and abilities gained from professional experience working with ad valorem taxes Excellent interpersonal, communication, and customer service skills Advanced critical thinking and project management skills with ability to multi-task and prioritize Aptitude to interact with all levels of the department Demonstrated leadership capabilities Detail oriented with strong analytical and problem-solving skills Versatile approach in tailoring information and presentation approach that is steeped in situational awareness

About This Position Location:

Justice Center Raleigh, NC 27601

Employment Type:

Regular Work Schedule:

Monday•Friday 8:25am•5:10pm

Hiring Range:

$26.16•$31.99

Market Range:

26.16•37.81 Please include ALL prior work experience on your application and resume.

Posting Closing Date:

7:00 pm on 5/25/2026