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Mindlance

Field Operations Instructor III

Career Insights for Technical Trainer

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Based on West Virginia data

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What they do

A Technical Trainer is responsible for designing and leading technical training programs for staff at an organization or company. Works with the employees to determine their technical requirements and therefore their training needs and objectives; provides presentations, workshops or technology-supported training.

$66,911 / year median in West Virginia

+1% projected growth

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Job Description

Field Operations Instructor III#26-24927

Martinsburg, WV

Onsite Job Description

Distribution Instructor - Relay and Controls

Relay Instructor (3 Positions)

Connellsville, PA

Akron, OH

Union Beach, NJ

Position Overview

The Relay and Controls Training Instructor is responsible for delivering high-quality, hands-on and classroom-based instruction to apprentices, journeyman relay technicians and other utility personnel. This role ensures that trainees develop technical skills, safety awareness, and professional standards required for success in the electric utility industry.

Key Responsibilities

Deliver training programs that support FirstEnergy's field operations, including construction, maintenance, troubleshooting, work methods, and safety procedures

Deliver instruction on industry safety practices, regulatory requirements (OSHA, NESC, NEC etc.), and company policies.

Demonstrate and supervise proper use of tools, equipment, climbing techniques, and rigging procedures in both simulated and live environments.

Evaluate trainee progress through practical assessments, written tests, and field observations; provide constructive feedback and guidance.

Maintain accurate training records, develop lesson plans, and update curriculum as industry standards and technologies evolve.

Promote a safety-first culture and serve as a role model for professionalism, teamwork, and continuous improvement.

Coordinate with management and other instructors to schedule training sessions and support organizational goals.

Conduct classroom and hands‐on instruction related to electrical theory, system operations, equipment use, hazard recognition, and safe work practices.

Provide mentoring, coaching, and individualized feedback to support employee growth and success.

Stay informed on new tools, equipment, technologies, and work methods used across FirstEnergy's service territory.

Participate in safety initiatives, field observations, and workforce development projects as needed.

Participate in storm restoration efforts as needed.

Collaborate with other instructors and operational leaders to ensure consistency and quality across training programs.

Facilitate field‐based training, including tool use, equipment operation, and distribution and transmission system construction activities and trouble shooting.

Evaluate trainee performance through written assessments, practical skill demonstrations, and field observation.

Operate and Maintain Workforce Development Facilities, Equipment, and hardware.

Maintain Student training records through handwritten and Computer based course assignments and completion tracking.

Work with peer instructors to facilitate cross functional training programs and outcomes.

Qualifications

Distribution Instructor III

5 - 7 years of technical/field experience

High school diploma or equivalent required; additional technical training or certifications preferred.

Strong working knowledge of FirstEnergy work methods, equipment, safety standards, distribution and transmission system design.

Demonstrated ability to operate aerial lifts and work at heights in various weather conditions.

Strong communication, presentation, and interpersonal skills; ability to engage and motivate adult learners.

Thorough knowledge of applicable regulatory standards (OSHA, NESC, NEC, NFPA 70E) and utility industry best practices.

Proficiency with computers and training software (e.g., PowerPoint, Microsoft Office Products) is desirable.

Strong verbal and written communication skills; ability to explain complex concepts clearly.

Thorough knowledge of OSHA requirements, NESC standards, NEC standards and utility safety practices.

Instructional training, adult‐education certification, or similar qualifications are a plus.

Experience training, coaching, mentoring, or leading field crews is preferred.

Job performed under general supervision.

Distribution Instructor IV

All the above requirements plus, 8 - 12 years of technical/field experience

Job performed with occasional general supervision

Distribution Instructor V

All the above requirements plus, 12+ years of technical/field experience

Job performed independently with limited general supervision

Working Conditions

Combination of classrooms, laboratory, simulation, training yard, and field environments.

Frequent standing, walking, climbing, and exposure to outdoor conditions.

May require occasional travel to remote sites or company locations. Traveling up to 50% of the time.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."