Lizzy's is in search of an exceptional receptionist! Job Overview We are seeking an energetic and detail-oriented Receptionist to join our vibrant team at a premier dog boarding, daycare, training, and grooming facility. In this vital role, you will be the friendly face and efficient coordinator that ensures smooth daily operations, exceptional customer service, and seamless communication between clients, staff, and management. Your positive attitude and organizational skills will help create a welcoming environment for pet owners and their beloved dogs while supporting the overall success of our facility. This paid position offers an exciting opportunity to be part of a passionate team dedicated to pet care excellence. Responsibilities Greet clients and visitors warmly, providing outstanding customer service at the front desk Manage multi-line phone systems with professionalism, using proper phone etiquette to answer inquiries and direct calls efficiently Schedule appointments for dog boarding, daycare, training sessions, and grooming services using calendar management tools Handle data entry tasks such as client information updates, booking records, and service logs with accuracy and attention to detail Maintain organized office operations by managing correspondence, filing systems, and office supplies Support administrative tasks including proofreading documents, managing client communication, and assisting with clerical duties as needed Provide support to staff by assisting with basic office management duties, ensuring smooth day-to-day operations Requirements Proven office management or administrative experience in a busy environment Strong computer skills including proficiency in Microsoft Office (Word, Excel), and general computer literacy Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting Exceptional customer service skills with professional phone reception and strong phone etiquette Bilingual abilities are a plus to effectively communicate with diverse clients Experience with data entry, proofreading, calendar management, and time management tools Previous front desk or clerical experience in a pet care or customer-focused setting is preferred Ability to handle multiple responsibilities with accuracy while maintaining a positive attitude Join our winning team of motivated, enthusiastic, and hard-working pet professionals. Our Values We are dedicated to providing quality customer service. We provide exceptional care for our dogs in a clean safe environment. We communicate openly and honestly. We are dedicated to each other's personal growth and education. We celebrate accomplishments and reward A+ players. We allow everyone an equal opportunity to succeed. We treat each other with respect. We are open to and supportive of change and continuing improvement. We strive to create a healthy balance between work and home. We drive our Team Energy through purpose, gratitude, and enthusiasm. We feed our positive dog. We strongly discourage negativity, gossip, and grumbling. Why do we come to work each day? Our Purpose is to provide a safe, fun, and interactive experience for the dogs in our community. We create a family atmosphere and deliver peace of mind. Join us in creating a welcoming space where pets feel loved and owners feel confident! This role offers the chance to develop your administrative expertise while contributing to a caring community dedicated to pet well-being. If you are an A+ team player, will support our purpose, live our values each day, please continue with your application.

Pay:

$13.00 - $15.00 per hour

Work Location:

In person