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RK
Raddas K9 Campus
Canine Facility Support Staff
Career Insights for Animal Trainer
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Based on Georgia data
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What they do
An Animal Trainer trains animals to become familiar with human voices and contact, and to respond to commands. Trains dogs to assist people with disabilities. May train animals for a health, competition, or show. May train other animals such as horses, dolphins, and apes.
$33,724 / year median in Georgia
+8% projected growth
Job Description
Position Summary Radda's K9 Campus is seeking a reliable, dog-loving Front Office Support & Kennel Technician to serve as the first point of contact for clients while also providing hands-on care for boarding, and training guests. This dual role blends customer service with animal care, requiring someone who is comfortable multitasking between the front desk and the kennel floor. The ideal candidate is organized, compassionate, physically capable of animal handling, and passionate about providing a safe, clean, and welcoming environment for pets and their owners. Key Responsibilities Front Office Duties
- Greet clients and pets warmly upon arrival and departure
- Answer phones, respond to emails, and manage online booking inquiries
- Check pets in and out for boarding, daycare, and training appointments
- Process payments, manage invoices, and maintain accurate client records
- Schedule and confirm appointments; manage waitlists as needed
- Maintain vaccination records and ensure compliance documentation is current
- Handle client concerns or complaints professionally, escalating when necessary
- Keep the lobby and front office area clean, organized, and presentable Kennel Technician Duties
- Feed, water, and administer medications to boarding and daycare dogs per client instructions
- Clean and sanitize kennels, runs, bowls, and common areas throughout the day
- Walk, exercise, and supervise dogs in play groups, monitoring for signs of stress, illness, or aggression
- Observe and report any changes in behavior, appetite, or health to management
- Safely handle dogs of varying sizes, temperaments, and energy levels
- Assist with laundry, dishes, and general facility upkeep
- Support grooming and training staff with animal handling as needed
- Follow all safety and disinfection protocols to prevent illness spread (e.g., kennel cough) Qualifications
- Previous experience in a kennel, veterinary, grooming, or customer service setting preferred
- Genuine love of dogs and comfort handling animals of all breeds, sizes, and temperaments
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer skills (scheduling software, email, POS systems)
- Physical ability to lift 40+ lbs, stand for extended periods, and work outdoors in varying weather
- Reliable, punctual, and able to work weekends/holidays as needed Work Environment This role requires moving between a front office setting and an active kennel environment.