The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition. $5,000 Sign-On Bonus!

Overview & Responsibilities:

Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time

Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files

Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor

Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)

Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location

Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations

Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)

Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family

Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality

Completes tasks and details resulting from the arrangement conference

Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations

Conducts and attends funeral services regularly

Leads all post-service follow-ups as needed

Requirements & Qualifications:

• Current state licensure for funeral directing & embalming
• Self-motivated and energetic
• Strong oral and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers

Sensitivity and knowledge of different philosophical systems and religions Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Valid state-issued driver's license with a clear driving record #HP2023