Build the Team. Grow the Business. Change Lives. We are looking for a high-accountability leader who knows how to build culture, coach sales performance, and create systems that help teams succeed. This is not a "sit in the office and manage schedules" type of role. We are searching for a builder. Someone who can walk into a business, create structure, develop people, drive membership growth, and lead a team that genuinely enjoys coming to work while hitting goals together. Our locations serve people through massage therapy and skincare, but behind every successful location is a strong operational leader who can balance: sales performance team culture operational consistency coaching and accountability customer experience therapist retention This role manages approximately 15-25 employees including: Front Desk Sales Associates Massage Therapists Estheticians Success in this role requires emotional intelligence, operational discipline, and the ability to lead very different personality types toward one common goal. Responsibilities Build a high-performing and positive culture Coach membership sales and conversion performance Create systems and processes that improve consistency Lead daily operations and team accountability Hire, train, and develop employees Drive revenue growth while maintaining exceptional guest experiences Retain and motivate massage therapists and estheticians Manage KPIs and business metrics Address challenges quickly, professionally, and consistently What Makes Someone Successful Here Our strongest leaders: Create structure without creating fear Hold people accountable while building trust Love coaching and developing others Use systems consistently Are highly organized and operationally disciplined Can motivate both sales-driven employees and service-focused employees Stay calm under pressure Care deeply about culture AND results This Role Is NOT a

Fit If You:

Avoid difficult conversations Dislike sales coaching or performance management Need constant direction Struggle managing multiple priorities at once Prefer highly predictable environments Have trouble following systems consistently Want a "hands-off" management role

Compensation & Growth Base Salary:

$50,000-$60,000 Performance Bonuses Annual Pay Increase Opportunities for Top Performers Membership Sales Incentives Career Growth Opportunities Opportunity to help build future leaders internally Top-performing managers earn additional bonuses and compensation through strong business performance and team development. Schedule Expectations Primarily Monday-Friday business hours Nights/weekends as needed based on business needs Ideal Backgrounds We are especially interested in leaders from: Fitness Hospitality Retail leadership Membership-based businesses High-volume service businesses Restaurant management Salon/spa leadership Customer-focused sales environments Management experience is important — but mindset, accountability, and leadership consistency matter more. Final Note We believe people perform best when they are supported, challenged, developed, and recognized.

Our goal is simple:

Hit goals. Build people. Have fun doing it. If you are energized by building teams, improving businesses, and creating an environment where both employees and guests thrive, we would love to meet you.

Job Type:

Full-time Pay:

$50,000.00 - $66,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift Application Question(s): Do you currently live within 20-25 minutes of the Mesa/Tempe area OR are you planning to relocate to this area before starting? What systems or processes have you personally created to improve team performance or accountability? This role is performance-driven with a base of $50-60K plus bonus potential. Are you comfortable being measured on team performance and sales outcomes?

Work Location:

In person