A Salon or Spa Manager manages a hair or beauty salon or a spa providing specialized personal care services. Hires and manages hair stylists, or attendants that provide massages or other treatments at a spa, and oversees customer service. Develops marketing and advertising strategies; develops a consistent style for decor, products and treatments offered. Manages finances, building expenses and equipment maintenance.
Los Angeles, CA Job Details Full-time From $23 an hour 8 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Resort experience Writing skills Performance management Assistant manager experience Event customer service Leadership Full Job Description Job Summary We are seeking a Night Shift Manager to lead and oversee operations during the overnight hours. In this pivotal role, you will be responsible for ensuring smooth night-time operations, delivering exceptional guest experiences, managing staff, and maintaining the highest standards of safety and service. Your leadership will drive team performance, uphold operational excellence, and foster a welcoming environment that encourages relaxation and enjoyment for all visitors. Responsibilities Lead and supervise night shift staff, including scheduling, training, and performance management to ensure team effectiveness and excellent guest service. Oversee daily operational activities such as facility maintenance, safety protocols, and guest services to guarantee a seamless experience for visitors. Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring high levels of customer satisfaction throughout the night. Coordinate event management activities including setup, execution, and breakdown of special events held during the night shift. Maintain accurate records through report writing on shift activities, incidents, and operational metrics to support ongoing improvements. Monitor cash handling procedures, budgeting adherence, and operational costs to optimize financial performance. Ensure compliance with health and safety regulations by conducting regular safety checks, supervising first aid procedures (including CPR), and managing emergency responses. Qualifications Proven experience in management or venue operations with a focus on night shifts; previous assistant manager or supervisory experience is highly desirable. Strong leadership skills with the ability to motivate teams, make sound managerial decisions, and communicate effectively across all levels of staff. Demonstrated expertise in event management, operations management, and customer service excellence. Experience with staff supervision, shift management, and supervising event venues or resort environments. Knowledge of cash handling procedures, and operational management best practices. Ability to handle high-pressure situations with professionalism while maintaining a positive attitude.
Pay:
From $23.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
