Front Desk Team Lead Pet Bar Boutique - Katy, TX We're looking for a professional, organized, and warm team member to help manage the front of our store and be the face of our brand. This role is perfect for someone who thrives in a fast-paced, pet-loving environment and takes ownership of customer service, scheduling, and front desk operations. Schedule (subject to change based on business needs) : Monday 1pm-6pm, Tuesday 9am-1pm, Friday 1pm-6pm, Saturday 1pm-6pm. Additional days will also be required from 14-27 November and 11-24 December. Interview availability, is in-person, this Friday, 9 October between 4pm - 6:30pm.
Key Responsibilities:
Manage all customer interactions: phone, email, text, and in-person Handle complaints with professionalism and poise Own the appointment calendar via the POS system; book and manage grooms/baths intelligently Actively sell our Bath & Brush Membership program (real sales ability required; commissions offered) Keep the whole salon clean, stocked, and organized without being told Lead by example and support team coordination throughout the day
What We're Looking For:
Confident communicator with excellent written and verbal English (Spanish a BIG plus) Proven sales experience — not just cashiering Self-starter with strong initiative and reliability Warm, charismatic, and truly loves dogs Someone feels comfortable around all dog sizes and breeds Calm and professional under pressure Team player willing to help wherever needed Dependable and punctual — always Bilingual (English/Spanish) ability is highly desired. Part-time position with competitive pay + sales commissions. Weekends required.
To apply:
Come by in person or email us at [your email]. Pet Bar Boutique Katy - Where clean dogs and happy clients are our top priority!