About Us Compassionate Companion Care is a busy, well-established small animal and exotics veterinary clinic in Pine City, NY. Led by Dr. Mari Delaney, our practice provides high-quality conventional and holistic patient care. We operate as a tight-knit team where cross-training is highly valued, ensuring a smooth, supportive, and compassionate environment for our staff, clients, and patients. Job Summary We are seeking a versatile, experienced Veterinary Assistant / Receptionist to join our team. This dual role splits time between managing the front desk and assisting in the exam rooms. Prior experience working in a veterinary clinic or animal hospital setting is strictly required , but formal LVT licensure or certification is not necessary. The ideal candidate is a master multitasker who can deliver top-tier client service on the phone while safely handling a patient when called to the back.

Key Responsibilities Front Desk Reception:

Greet clients warmly, manage multi-line phone systems, schedule appointments, process check-outs/payments, and maintain accurate electronic medical records.

Clinical Assisting:

Safely and compassionately restrain dogs, cats, and exotic pets (rabbits, pocket pets, reptiles, birds) for examinations, blood draws, and medical treatments.

Clinic Flow & Operations:

Assist technicians and doctors with room turnover, clean and sterilize surgical packs, input lab requests, and fill veterinary prescriptions under direct supervision.

Client Education:

Act as a bridge of communication, providing clear updates to clients regarding basic preventative care, medication instructions, and clinic policies.

Qualifications & Requirements Experience:

Minimum of 1-2 years of hands-on experience working inside a veterinary clinic or animal hospital setting (Required) .

Certification:

No formal LVT/CVT certification or degree required. Comfortable and confident handling a diverse range of companion animals, including exotic species. Excellent communication skills, strong emotional intelligence, and a reliable team-player work ethic. Schedule & Hours Daytime clinic hours (No late nights, no weekends, and major holidays off). Benefits & Perks Competitive hourly pay based strictly on your veterinary experience level. Employee pet care discounts for your own animals. Paid time off (PTO) for full-time eligible employees. A low-stress, friendly workplace culture that values true work-life balance.

Pay:

$16.50 - $18.50 per hour Expected hours: 38.0 - 40.0 per week

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person