Client Location:

5 days onsite in Menlo Park, CA or San Francisco, CA but open to

Washington, DC or Austin TXPreferred Education/Experience:

• Bachelor's degree in related field preferred.
• Project/program management experience preferred.

Required Experience, Knowledge & Skills:

• Law enforcement experience
• Experience working on sensitive matters
• 10+ years' experience engaging and interacting with Law enforcement on legal request such as preparing and serving legal requests such as search warrants, subpoenas and summons
• 10+ years of legal background or law enforcement and experience: Specifically dealing with sensitive content
• Patience and aptitude to work with LE professionals: exhibit flexibility and fluidity
• Child safety experience in the legal field

Preferred Experience, Knowledge & Skills:

• NIHMC knowledge
• Pulling data and report building

Summary:

This CW position will support various core work that the Trust and Safety/ Law Enforcement Outreach team has on a daily basis. The main function of the trust and safety contractor is to provide assistance with time sensitive, low complexity law enforcement requests/ engagements.

Job Responsibilities:

• Support with tactical engagement and education for local and state law enforcement agencies.
• Assistance to Law Enforcement Response Team (LERT) and Incident Response Team (IRT) during normal working hours when Outreach managers are unavailable but there is a time sensitive issue.
• Worked closely with LERT and CREW to troubleshoot external law enforcement issues with both criminal and civil legal process
• Supporting the onboarding and maintenance of our global SPOC/Top Agency Program for user data requests; including 100% of our top ten requestors.
• Assist in delivering critical training to law enforcement officers on our data policies and how to request records from Client
• Assist in improving the AMBER Alert program that the LE Outreach team promotes, particularly in areas where there was low-utilization.
• Support improvements and updates to the Outreach Knowledge base, including creating several new entries covering recent changes to our policies
• Support projects and engagement across Client high risk harm types (child safety, terrorism, multiple victims of violence, illicit drugs, human exploitation, frauds/scams.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

•