About Us:

We are a fast-paced criminal defense law firm dedicated to protecting the rights of our clients and delivering exceptional legal representation. We pride ourselves on our strong team dynamic, supportive culture, and shared commitment to helping people through difficult times. If you're highly organized, detail-oriented, and passionate about providing excellent customer service, we'd love to have you on our team. This role is best suited for someone who already has experience working in a legal or professional office environment and is comfortable managing responsibilities independently. Because this position involves significant client communication, we are looking for someone who is comfortable answering phones, speaking directly with clients, handling routine questions, and taking ownership of tasks without needing constant direction.

Compensation Salary:

Starting at $45,000 annually , with higher compensation considered based on experience and skill level.

Benefits:

Paid Time Off (PTO): Combined PTO plan (vacation and sick time) of up to 19 days ( 152 paid hours) per year , prorated based on start date

Paid Holidays:

A generous paid holiday schedule that exceeds what is typical for many private law firms, with holidays varying year to year

Health Reimbursement:

QSEHRA (Qualified Small Employer Health Reimbursement Arrangement) for individual health insurance premiums after 60 days of employment

Work Schedule:

Monday through Friday, 8:00 AM-5:00 PM with a one-hour unpaid lunch break

Flexibility:

Reasonable flexibility with lunch breaks and occasional remote work when appropriate (e.g., illness or inclement weather), based on coverage and job responsibilities

Performance Reviews:

Annual performance reviews with opportunities for compensation increases based on performance and initiative

Training & Support:

Hands-on onboarding and training with clear expectations and support

Additional Perks:

Free parking and a business-casual office environment with casual Fridays.

Key Responsibilities:

Answer incoming phone calls and assist clients with routine questions, case updates, and procedural information Serve as a primary point of contact for existing clients and ensure calls and messages are handled promptly Draft, prepare, and organize routine pleadings, motions, correspondence, and other legal documents E-file and manage documents through Case.net and other court systems Maintain and update physical and electronic case files Communicate professionally and compassionately with clients, court staff, prosecutors, and other offices Track court dates, deadlines, and maintain attorney calendar Request, organize, and track discovery Manage case progress, notes, and status in Clio Assist attorney with day-to-day case preparation and administrative needs Return client calls and emails regarding case updates and procedural questions Anticipate issues and follow up on tasks without needing constant direction

What We're Looking For:

Prior legal assistant, paralegal, or professional office experience required (Legal experience strongly preferred; candidates with several years of solid administrative office experience will also be considered) Able to work independently and take ownership of assigned responsibilities Strong phone, customer service, and client communication skills Comfortable speaking directly with clients and handling routine questions without escalating every call Highly organized with strong attention to detail Proficient in Microsoft Word, Adobe/PDF tools, and cloud-based document storage, with a strong understanding of confidentiality requirements Ability to multitask, prioritize deadlines, and stay calm under pressure Professional, respectful, and understands the expectations and dynamics of a professional office environment Familiarity with Clio and Case.net is a plus, but not required

Job Type:

Full-time Pay:

From $45,000.00 per year

Benefits:

Free parking Opportunities for advancement Paid sick time Paid time off Professional development assistance People with a criminal record are encouraged to apply

Experience:

customer service, phone handling, or client facing: 2 years (Required) legal assistant, paralegal, or law office: 1 year (Preferred) professional office/administrative: 2 years (Required) Ability to

Commute:

Jefferson City, MO 65109 (Required)

Work Location:

In person