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CH
Catholic Health
Risk Manager
Career Insights for Patient Safety Manager
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What they do
A Patient Safety Manager is responsible for maintaining the strategic direction of their organization's patient safety program and may provide support in developing a workplace culture where safety is the utmost priority.
$115,744 / year median in New York
+13% projected growth
Job Description
Overview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island. At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes - to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace! Job Details The Risk Manager conducts comprehensive investigations, tracking, trending, and reporting of safety events and incident reports. This role is responsible for analyzing and drafting documentation for root cause analyses, coordinating corrective action strategies, and collaborating with defense counsel on litigation matters. Additionally, the Risk Manager reviews medical records, participates in regulatory surveys, formulates risk reduction strategies, addresses patient complaints involving potential litigation, and supports privacy and compliance initiatives across Good Sam University Hospital (GSH) and Catholic Health (CHS) committees. Performance Responsibilities Implement, analyze, and maintain targeted risk reduction initiatives and strategic clinical safety metrics. Actively interact on medical malpractice litigation issues, providing requested information, documents, and records to defense counsel. Assist in the mitigation and resolution of complex patient complaints, safety concerns, and potential litigation exposure. Communicate and coordinate closely with healthcare professionals, defense counsel, and relevant stakeholders regarding the receipt, investigation, and resolution of incidents and potential patient claims. Conduct complete investigations of general liability incidents involving GSH, affiliated entities, and employee workplace injuries. Formulate, revise, and implement organizational policies to maintain absolute compliance with current clinical standards, risk containment practices, and HIPAA/privacy guidelines. Review and summarize medical charts and records related to safety events to determine clinical timelines and underlying factors. Participate in regulatory agency surveys (DOH, Joint Commission, etc.), analyzing deficiency findings to develop and coordinate corrective measures. Prepare detailed documentation for liability insurance carriers concerning active claims and high-exposure potential claims. Provide ongoing risk-related education, policy guidance, and proactive support to hospital staff. Coordinate and actively participate in various designated GSH and CHS clinical risk and safety committees. Adhere strictly to all organizational policies, procedures, and ethical benchmarks.