We are looking for an experienced, motivated, and customer-focused Service Advisor / Service Manager to join our team. This position is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and can effectively manage customer relationships while overseeing daily service operations.
Responsibilities:
Greet customers and provide exceptional customer service Schedule appointments and manage workflow efficiently Prepare estimates and explain repairs/services clearly Coordinate with technicians to ensure timely completion of work Maintain accurate service records and invoices Handle customer concerns professionally and resolve issues promptly Assist in managing daily operations of the service department Monitor productivity, sales goals, and customer satisfaction Move through shop often, conversing with technicians throughout the day to go over vehicle tickets and repairs.
Qualifications:
Previous experience as a Service Advisor or Service Manager Strong communication and organizational skills Ability to multitask in a fast-paced environment Knowledge of automotive service and repair processes Computer proficiency and experience with shop management software Valid driver's license Able to use technology Polite and easy to get along with
What We Offer:
Competitive pay (salary + bonus opportunities) Supportive team environment Opportunities for growth Paid holidays and benefits available Salary would depend on experience/ ability If you are dependable, professional, and ready to grow with a great team, we would love to hear from you.
To Apply:
Please send your resume and contact information via message or email.