SERVICE MANAGER / POTENTIAL SHAREHOLDER

Pool Maintenance & Repair Division Master Pools by Gress, Inc. | Raleigh-Durham / RTP, North Carolina $50,000-$110,000+ per year, depending on experience 27 YEARS

IN BUSINESS

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WE'RE LOOKING FOR THE RIGHT PERSON TO HELP LEAD OUR FUTURE

Master Pools by Gress, Inc. is an established swimming pool company serving the Raleigh-Durham/RTP area for more than 27 years. We are looking for an experienced Pool Service Manager to take a leadership role in our maintenance and repair division. This is not simply a job managing a route of pools. We are looking for someone who understands the pool industry, knows how to diagnose and repair equipment, can lead a team, work with customers, and help us continue to grow our service division.

POTENTIAL OWNERSHIP OPPORTUNITY

For the right person, there is a potential opportunity to become a shareholder/owner in the company. We are looking for someone who wants more than a paycheck and a job title. We want someone who has the experience, leadership ability, work ethic, and entrepreneurial mindset to help build and grow our maintenance and repair division. The right individual could have the opportunity to become a long-term partner and shareholder in the company. Ownership would be based on the individual's experience, performance, leadership, commitment, and ability to help grow the business. The specific structure and terms would be discussed with the right candidate. If you've ever wanted to take your pool-service career to the next level and potentially have an ownership stake in an established company, this could be a very unique opportunity.

WHAT WE'RE LOOKING FOR

The ideal candidate will have substantial hands-on experience in residential swimming pool maintenance and repair and the ability to manage and grow a service operation.

Required:

Proven experience in swimming pool maintenance and repair Strong knowledge of pumps, filters, heaters, automation, salt systems, chlorinators, and other pool equipment Strong understanding of pool water chemistry and preventative maintenance Ability to troubleshoot and diagnose equipment and plumbing problems Experience leading, managing, or supervising service technicians Excellent customer-service and communication skills Strong organizational and time-management skills Ability to schedule and prioritize service calls efficiently Ability to prepare and review repair estimates Valid driver's license and good driving record Professional appearance and attitude Dependable, honest, and willing to take ownership of responsibilities

YOUR ROLE

As Service Manager, you will be responsible for helping lead the day-to-day operation and continued growth of our pool maintenance and repair division.

Responsibilities will include:

Managing the daily operations of the service department Supervising, training, and supporting service technicians Scheduling and dispatching maintenance and repair calls Diagnosing pool equipment and plumbing problems Overseeing preventative maintenance and repair work Maintaining high standards for pool care and water chemistry Communicating directly with homeowners and customers Preparing and reviewing repair estimates Monitoring job quality and customer satisfaction Managing parts, equipment, and service inventory Helping recruit and train additional technicians Improving service department efficiency and profitability Identifying opportunities to grow the maintenance and repair division Making sure customers receive the level of service expected from a company with 27 years of experience

THE PERSON WE'RE LOOKING FOR

We're looking for someone who takes pride in their work and takes ownership of the results. You should be able to walk onto a pool equipment pad, understand what you're looking at, diagnose a problem, explain the issue to the homeowner, determine the appropriate repair, and make sure the job is completed correctly. You should also be comfortable leading people, dealing with customers, solving problems, and making decisions. Most importantly, we want someone who wants to build something—not just collect a paycheck.

COMPENSATION

$50,000-$110,000+ annually, depending on experience and qualifications. Exceptional candidates with extensive pool service management experience may be considered at the higher end of the range. Additional compensation and/or incentives may be available based on performance and growth of the service division.

WHY JOIN US?

27+ years of established business experience Established reputation in the Raleigh-Durham/RTP market Existing customer base Opportunity to lead and grow a service division Competitive salary based on experience Long-term career opportunity Potential shareholder/ownership opportunity for the right person Opportunity to make a meaningful impact on the future growth of the company

APPLY TODAY

If you are an experienced pool service professional who is ready to take the next step in your career, we want to hear from you. If you have the experience to run a pool service and repair operation—and the ambition to potentially become an

Pay:

$50,000.00 - $110,000.00 per year

Benefits:

Cell phone reimbursement Company truck Health savings account Paid time off Referral program Tools provided

Work Location:

In person