A Field Service Engineer is responsible for installing, maintaining, repairing, and providing technical support for equipment or machinery at customer sites. They typically work directly with customers, troubleshooting problems, performing repairs, and ensuring that the equipment operates efficiently. They may work across various industries, such as telecommunications, manufacturing, healthcare, or IT, depending on the nature of the equipment they specialize in.
Semiconductor Field Service Engineer III Location:
Malta, NY 12020
Job Type:
Contract Industry:
Semiconductor Equipment / Manufacturing Job Summary We are seeking an experienced Semiconductor Field Service Engineer III to provide on-site installation, start-up, maintenance, troubleshooting, and repair support for semiconductor processing equipment. The ideal candidate will have a strong background in semiconductor capital equipment, excellent troubleshooting skills, and the ability to work independently in a customer-facing environment. This role requires hands-on technical expertise, a strong commitment to customer success, and the flexibility to travel throughout the Northeast region as needed.
About us:
Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Key Responsibilities Equipment Service & Support Perform on-site service, maintenance, repair, and start-up activities for semiconductor processing equipment. Diagnose equipment issues and implement effective solutions to minimize customer downtime. Install, replace, and configure equipment components and spare parts. Execute equipment modifications, upgrades, and engineering change orders. Troubleshooting & Maintenance Analyze mechanical, electrical, and system-level failures. Conduct preventive and corrective maintenance activities. Ensure equipment operates according to manufacturer specifications. Customer Support & Training Serve as the primary technical interface with customers. Train customer technicians and operators on equipment operation, maintenance, and best practices. Maintain strong customer relationships through professional communication and problem resolution. Documentation & Reporting Complete service reports, maintenance logs, and technical documentation accurately and on time. Track service activities, parts usage, and equipment performance metrics. Communicate technical findings and recommendations to customers and management. Team Collaboration Work closely with engineering, service, and management teams to resolve complex technical issues. Participate in continuous improvement initiatives and technical training programs. Adhere to company and customer site safety, security, and conduct standards. Required Qualifications Education Associate's Degree in Electronics, Engineering, or a related technical discipline required. Bachelor's Degree preferred. Experience 4+ years of Field Service Engineer experience supporting semiconductor equipment. Strong background in equipment installation, maintenance, troubleshooting, repair, and start-up activities. Technical Skills Excellent troubleshooting and problem-solving skills. Strong mechanical and electrical aptitude. Proficiency with hand tools, diagnostic equipment, and technical documentation. Thorough understanding of semiconductor equipment maintenance, repair, and installation processes. Preferred Experience Experience with legacy semiconductor equipment is highly preferred, including:
ACT 8 ACT 12 MARKS LITHIUS
Soft Skills Excellent communication and customer service skills. Ability to work independently with minimal supervision. Strong organizational and time-management abilities. Physical Requirements & Work Environment Work in semiconductor cleanroom environments and confined spaces. Frequently stand, walk, bend, stoop, crawl, and climb stairs/ladders. Lift and carry equipment or components weighing up to 50 lbs. Walk up to or exceed 10,000 steps during 12-hour shifts. Work in elevated or restricted-access areas as required. Wear required PPE, including: Safety glasses Safety shoes Bump cap Cleanroom garments Vision Requirements Close vision Color vision Peripheral vision Depth perception Ability to adjust focus Travel Requirements Occasional overnight travel to customer sites, factories, and training facilities. Domestic travel throughout the Northeast region as business needs require. NIT01
Pay:
$45.00 - $48.00 per hour
Education:
Associate (Preferred)
Experience:
Equipment repair: 3 years (Required) mechanical systems: 4 years (Required) Semiconductor manufacturing: 4 years (Required)
