Overview We are expanding and looking to add another member to the Team! This top-performing individual will be based out of our Front Royal, VA location. This person will handle all aspects of HVAC install coordination, permit processes, and HVAC dispatching. The ideal candidate will have experience in the HVAC industry, general understanding of residential heating and cooling equipment, be comfortable coordinating jobs from the time they are sold through completion, and dispatching HVAC service technicians. The shift will be 11am to 7pm Mon

• Fri.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and can effectively manage various situations on a day-to-day basis.

Specific Responsibilities:

Coordinate residential HVAC installation jobs from sale through completion and beyond. Review of sold jobs and installation documentation to ensure installers have the information and materials needed before arriving on-site Schedule installation jobs and coordinate with customers, installers, sales staff, warehouse personnel, and management. Confirm equipment and materials are available prior to scheduled installation dates. Handle all HVAC and electrical permits from applying, scheduling and follow up Register and update all equipment. Monitor installation schedules and adjust when equipment, staffing, or customer availability changes. Maintain accurate job notes and documentation within company systems Follow up on incomplete installations, return trips, missing equipment, or outstanding materials. Help ensure installations are completed efficiently and customers are kept informed throughout the process Provide professional and responsive communication with customers and team members. Assigning daily work/calls to other team members. Complete work orders, return customer calls and respond to customer complaints. Call Closing and Batching of Install tickets and technician's tickets on a daily basis. Perform other duties as needed which may include cross-training in related positions.

Job Requirements:

Minimum

TWO YEARS

admin experience in HVAC and/or Plumbing. Must be able to work in an on-call rotation for weeknights and weekends during peak time. Must be able to work in a fast pace and ever-changing environment. Knowledge of Service Titan is a plus. Strong written and verbal communication skills. Detail-oriented with strong data entry skills. Positive Attitude. Team player who can work independently. Strong computer knowledge, including Microsoft Office. Typing skills a plus.

Benefits:

Health Insurance

• The Company pays 50% of the employee's benefit after 30 days. Eye and Dental Insurance
• The Company pays 50% of the employee's benefit after 30 days.

AFLAC Supplemental insurance at employee expense (not required) 401K with a Company Match of 3%

Paid Holidays:

5 per year Up to 4 weeks PTO based on tenure (must complete 90 days of continued employment to qualify for biweekly accrual) Short Term and Long-Term Disability

• Company provided and paid for. 50K Life Insurance Policy
• Company provided and paid for. We are actively interviewing for this position
• Apply today and our hiring manager will follow up!

Pay:

$20.00

• $24.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person