Shop Foreman Mercedes-Benz of Marin

• 2.9 San Rafael, CA Job Details Full-time $144,000
• $240,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Team leadership Auto service management Full Job Description San Rafael, CA | Mercedes-Benz | Luxury European brand | Hospitality | Fixed ops | Master technician | Shop leadership | Diagnostic | Marin County | Bay Area | Veterans encouraged to apply | $144,000•$240,000/yr

IS THIS YOU?

You're a senior-level technician with the diagnostic depth, platform knowledge, and professional presence to lead a shop

• you earn the respect of the technicians around you because of what you know and how you carry yourself You have Mercedes-Benz or luxury European brand experience and you're comfortable with

XENTRY/DAS

diagnostics, OEM repair procedures, and the technical complexity that comes with a high-end vehicle lineup You're ready to step into a shop leadership role at an award-winning Marin County Mercedes-Benz store where your technical authority and your ability to develop technicians directly shapes the quality of work that goes out the door

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. Mercedes-Benz of Marin is an award-winning luxury dealership in San Rafael serving one of the most affluent and brand-loyal guest bases in the Bay Area. The shop behind this store's service reputation is built on the quality and consistency of its technical team

• and the Shop Foreman is the person who sets that standard.

This is a leadership role for a technician who has mastered the craft and is ready to multiply their impact by developing the team around them.

WHAT YOU'LL DO

Oversee daily shop operations

• managing technician workflow, repair order dispatch, bay assignments, and throughput to keep the service department running efficiently and on schedule Serve as the technical authority in the shop
• supporting technicians on complex diagnostic challenges, reviewing repair plans, and ensuring all work meets Mercedes-Benz OEM standards before vehicles are returned to guests Perform hands-on diagnostic and repair work as needed
• the Shop Foreman at this level is still a working technician who leads by example Monitor technician productivity, efficiency, and quality
• providing real-time coaching and feedback that develops skill and maintains the shop's standard Coordinate with service advisors on repair timelines, diagnostic findings, and technician capacity
• keeping communication clear and guest commitments intact Support warranty documentation accuracy
• reviewing repair orders for proper labor operations, causal parts, and OEM compliance before submission Assist in the recruitment, onboarding, and development of service technicians Maintain a safe, organized, and professionally run shop environment

WHAT WE'RE LOOKING FOR

5+ years of flat-rate technician experience, with demonstrated shop leadership or senior technician experience

• required Mercedes-Benz or luxury European brand experience strongly preferred
• XENTRY/DAS proficiency, MBZ factory certifications, and deep familiarity with the brand's repair standards are significant advantages Master technician certification or equivalent diagnostic and repair depth
• the Shop Foreman is the technical standard-setter for the shop Proven ability to develop other technicians
• you lead through coaching and technical authority, not just seniority Strong working knowledge of shop workflow, repair order management, and warranty documentation requirements Clear, professional communicator
• equally effective with technicians, service advisors, and service management Valid driver's license with a clean driving record

WHAT WE OFFER

$144,000

• $240,000/yr Paid Mercedes-Benz manufacturer training and certification support Medical, dental, and vision insurance Life insurance and supplemental coverage options Paid time off and paid holidays Career path into service management for technicians ready to grow beyond the shop floor Employee vehicle purchase and service discounts

WHY MERCEDES-BENZ OF MARIN

An award-winning Mercedes-Benz store with a reputation built on technical quality and genuine hospitality

• the Shop Foreman here inherits that standard and has the opportunity to raise it Marin County's high-net-worth, brand-loyal guest base holds the service department to an elite standard
• the technician leader who consistently delivers that quality earns the lasting respect of the team and the trust of the guests Mercedes-Benz's technically demanding and rapidly evolving lineup
• including a growing portfolio of EQ electric vehicles
• makes the diagnostic and repair work here genuinely challenging and rewarding for a technician at the top of their craft Swickard is one of the fastest-growing dealer groups in the country
• ranked Top 5 in North America for reputation in the automotive industry Our HEART values
• Honor, Engage, Anticipate, Respond, Thank
• define the standard we hold in the shop just as much as on the drive If you're a senior Mercedes-Benz or luxury European technician with the diagnostic depth, the leadership presence, and the commitment to quality that an award-winning Marin County store demands
• we'd like to meet you.