ASSOCIATE OPERATIONS MANAGER

• MAINTENANCE

GROUND PROS INC

Naperville, IL Job Details Full-time $50,000

• $65,000 a year 5 hours ago Benefits Profit sharing Paid training Paid parental leave Health savings account Paid holidays Health insurance Dental insurance Paid time off Parental leave Vision insurance Retirement plan Qualifications Customer communication Outdoor work experience Driver's License Leading team collaboration initiatives Crew management Full Job Description Working at

Ground Pros:

Founded in 1992, Ground Pros is a growing, family-owned and operated contractor specializing in commercial landscape and snow and ice management services. Our mission is to create raving fans by embodying our core values — people, communication, teamwork, hustle and ownership. We are seeking a motivated and growth-oriented Associate Operations Manager to support landscape and snow/ice operations while developing the foundational skills to lead people and projects at Ground Pros. This full-time, year-round position offers a unique, hands-on experience as part of our Associate Manager Program — an 18 to 24-month development track founded in training, mentorship and leadership skills development. This role reports directly to the Branch Manager

• Naperville and will provide the successful candidate with a dynamic mix of technical, operational and leadership exposure across departments.

At Ground Pros, our careers include a competitive benefits and compensation package aimed at keeping you happy and healthy. From company-sponsored industry certification to great benefits like health savings account (HSA) plans and company matching retirement contributions, Ground Pros is an excellent place to grow your career.

Essential Duties and Responsibilities:

Provide Quality Assurance Monitor and inspect job sites for compliance with quality standards and client expectations Identify and address service inconsistencies, escalating issues to the Branch Manager or Account Manager as needed Manage Resources Assist in the allocation and deployment of crews, equipment and materials to client sites Help maintain inventory and understand seasonal material procurement cycles Drive Production Efficiency Participate in the development of crew routes and participate in site engineering to improve service delivery efficiency and cost control Learn to leverage technology, site maps and historical data to streamline operations Support snow and ice management operations, including site readiness planning and field support during winter weather events Build on Our Safety Culture Engage in regular safety training including OSHA-10 and operations boot camps Reinforce safe work practices and assist in hazard identification across job sites Collaborate with Account Managers and Clients Partner with Account Managers to understand client goals and property-specific expectations Serve as a liaison between crews and Account Managers to communicate feedback and deliver service solutions Build Team Leadership Skills Learn how to lead field crews, provide feedback, and set performance expectations Participate in recruitment, onboarding and employee development activities Requirements

• What is needed to succeed in this role: Strong interpersonal and communication skills Demonstrated interest in team leadership and operational excellence Ability to work both indoors and outdoors in various weather conditions. Ability to work in-person and report Monday
• Friday to our Naperville, IL location Willingness to obtain state and industry certifications Valid driver's license Preferred Qualifications
• What will help you stand out from other candidates: Bilingual (English / Spanish) verbal and written communication skills

Ground Pros Benefits:

Competitive compensation and benefits package including annual salary ranging from $50,000

• $60,000 USD, retirement savings plan with company match, paid holidays and paid time off, paid maternity / paternity leave and bonus eligibility including annual profit sharing Comprehensive health benefits including medical, dental, vision, life, accident & disability Company-paid industry certification and training Mentorship from seasoned industry professionals Pathway for promotion within Ground Pros