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Mike Young Buick GMC

Service Manager

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Job Description

Job Summary We are looking for someone ambitious to add to our team in the Service Department! The store is rapidly growing and we are always in need of more staff that are willing and able to grow with us. Customer service and satisfaction are key as a leader in a fast paced environment. Most importantly, communication with customers and coworkers will help us all shine. Responsibilities and Duties
  • Assist service personnel with any questions or concerns to maintain flow of the lane.
  • Listen and document customer's description of symptoms.
  • Conduct thorough inspections in the lane.
  • Take test drives, check vehicle maintenance record, and communicate with customers.
  • Answer incoming service calls and greet walk-in customers.
  • Verify warranty and service contract coverage.
  • Give accurate estimates in a timely manner.
  • Maintain customer rapport by explaining estimates and expected return time.
  • Dispatch work to technicians efficiently and keep up with vehicles in the shop. Qualifications and Skills
  • Should be able to adjust to different environments
  • Must be able to work at a fast pace when needed
  • Multitasking is necessary
  • Must be able to pass a drug test
  • Benefits Benefits are available starting at 90 days and will be discussed in more detail during an interview.
Job Type:
Full-time Pay:
$75,000.00
  • $175,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Days:
Monday to Friday Rotating weekends
License/Certification:
Driver's License (Required) Ability to
Commute:
Frankenmuth, MI 48734 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance