We are glad you are interested in joining our team and serving the citizens of Scotland County ! Scotland County employees work to improve the wellbeing and safety of citizens' lives. As a county employee you will work with others who value respect, teamwork, dependability, accountability, innovation and excellence. We offer flexible work scheduling and a full benefits package including medical insurance, vacation, paid holidays, and membership in the North Carolina retirement system. Administrative and technical management of income maintenance programs, specifically Quality Assurance and Program Integrity. Includes all functions of programs - intake, eligibility, review, and changes. Plans work operations, sets priorities, sets deadlines, and establishes goals for the Quality Assurance/Program Integrity unit. Evaluates and documents staff performance on a probationary, monthly, and annual basis. Participates in the recruitment and hiring process for new unit staff. Maintains working relationships with partner agencies. Regularly reviews reports and data to monitor compliance and evaluate performance. Completes quality assurance reviews of case files, identifies trends, reports problematic areas. Recommends and conducts individual and group training of new and existing staff. Performs other duties as assigned, which may include shelter duty. Three years of experience as a caseworker or investigator in an income maintenance program, preferably with at least one year of supervisory experience; Or, an equivalent combination of training and experience.

Special Requirements:

Must possess and maintain a valid driver's license. Background records check, drug screen, references, and when applicable, transcripts will be required for the successful candidate. All applications will be reviewed and considered but not necessarily interviewed. Resume in lieu of a completed application is unacceptable. Diplomas and Degrees must be received from appropriately accredited institutions. We are an Equal Employment Opportunity Employer and E-Verify Participant .