POSITION SUMMARY

Nick T. Arnold Jewelers is seeking a detail-oriented, mechanically inclined Repair Technician to join our team at our Frederica Street showroom. This is a hands-on position for someone who enjoys working with small parts, using precision and dexterity, solving problems, and seeing a job through from beginning to end. The Repair Technician plays an important role in keeping our repair department organized, efficient, and focused on delivering quality work and exceptional service to our customers. We train the right person who brings strong mechanical aptitude, excellent hand-eye coordination, attention to detail, and experience working with tools, equipment, small components, or precision-based work. The candidate must have patience, problem solving abilities, and logical thinking skills. You will be busy all-day perfecting and performing tasks to facilitate the smooth flow of repair work. There are many technical readings and instructions that require a strong ability to take notes and organize yourself. If you enjoy working with your hands, take pride in doing things correctly, and are interested in developing specialized skills within the clock and watchmaking industry, we encourage you to apply.

KEY RESPONSIBILITIES

Coordinate repair jobs throughout the process, helping ensure work remains organized, properly documented, and on schedule. Inspect parts and completed work for fit, appearance, accuracy, and overall quality. Assist with hands-on services such as watch battery replacement, watch band adjustments, and other basic repair-related services. Learn and operate computer-aided engraving equipment. Order, organize, and maintain parts and supplies used for jewelry, watch, and clock repairs. Track repairs being completed internally as well as repairs sent to outside manufacturers or service providers. Communicate repair status and updates with team members and customers. Notify customers when repairs are completed and provide follow-up as needed. Maintain accurate repair pricing and documentation. Help plan, schedule, and coordinate repair activity to keep work moving efficiently. Take ownership of repair quality, timeliness, organization, and profitability. Work collaboratively with the repair team, sales team, and management.

QUALIFICATIONS

We're looking for someone who: Has at least 1 year of experience in a hands-on, technical, mechanical, repair, precision-based, inventory, or similar role. Is naturally skilled at working with their hands and enjoys detailed, precision-based work. Has strong manual dexterity and hand-eye coordination. Is comfortable working with small parts, tools, equipment, and delicate items. Has strong attention to detail and can identify small differences in fit, appearance, or quality. Is organized and capable of managing multiple repair jobs at different stages of completion. Is patient, dependable, self-motivated, and willing to learn. Can follow established processes while also using good judgment to solve problems. Is comfortable communicating with customers and fellow team members. Has experience using Excel, spreadsheets, inventory tracking, or other organizational systems to maintain accurate records and keep work organized. Is comfortable driving a truck or larger vehicle, when needed, for occasional deliveries, events, pickups, or other business-related needs. Takes pride in completing work accurately and maintaining high quality standards. Is coachable and receptive to training and feedback. Jewelry, watch, or repair experience is preferred, but not required. Mechanical aptitude, dexterity, attention to detail, organizational skills, and the ability to learn are equally important.

PHYSICAL REQUIREMENTS

To successfully perform the essential functions of this position, the Repair Technician must be able to:

• Ability to perform detailed, precision-based work requiring manual dexterity, hand-eye coordination, and close visual attention.
• Ability to frequently handle and manipulate small parts, tools, jewelry, watches, and other delicate items.
• Ability to sit, stand, and move throughout the showroom and work areas as needed during the workday.
• Ability to safely lift, carry, and move items associated with normal store operations, repairs, deliveries, and events.

WHO SHOULD APPLY?

You do not need to come from the jewelry industry to be considered. You do need to possess the technical, precision based, logical and organizational skills to learn excellent repair techniques and bring an enjoyable upbeat cooperative personality to the job. Many of the skills needed to succeed as a Repair Technician are developed in other hands-on, technical, mechanical, and precision-oriented careers. We encourage applicants with experience in: Jewelry, watch, or clock repair Watch battery replacement or watch servicing Small engine or mechanical repair Electronics or electronic device repair Cell phone, tablet, or computer hardware repair Appliance repair Automotive repair or automotive technician roles Dental laboratory or dental technician work Optical or eyewear repair and assembly Manufacturing or precision assembly Machining, CNC, or fabrication Quality control or product inspection Tool and die, metalworking, or welding Locksmithing Sewing, tailoring, alterations, or other detailed handwork Model making, woodworking, crafts, or other precision-based trades Other occupations requiring excellent manual dexterity, patience, attention to detail, and comfort working with small parts If you have strong mechanical aptitude and enjoy figuring out how things work, we are interested in hearing from you.

SCHEDULE

This is an on-site position located at our Frederica Street showroom in Owensboro, Kentucky. Tuesday through

Friday:

10:00 AM to 5:30

PM Saturday:

10:00 AM to 5:00 PM Closed Sunday and Monday Saturday availability is required as part of the regular work schedule.

COMPENSATION & BENEFITS

Compensation Starting base pay: $15.00 per hour Repair commission based on completed repair work Benefits Health insurance beginning Day 1 (employer contributes approximately 35 to 40%) Optional dental and vision insurance Paid Time Off Holiday pay eligibility after 90 days Simple IRA after two years Ongoing training and professional development Consistent Tuesday through Saturday schedule with Sundays and Mondays off

ABOUT NICK T. ARNOLD JEWELERS

For more than 100 years, Nick T. Arnold Jewelers has proudly served the Owensboro community with integrity, craftsmanship, and exceptional customer service. As a family-owned jeweler, we specialize in bridal jewelry, engagement rings, natural and lab-grown diamonds, fashion jewelry, watches, custom jewelry, and repair services. Our repair department is an important part of the experience we provide our customers, helping care for jewelry and timepieces that often carry significant financial and sentimental value. We're proud of the relationships we've built with generations of customers and are looking for someone who will bring the same level of care, attention, and pride to their work.

READY TO JOIN OUR TEAM?

If you're mechanically inclined, enjoy working with your hands, and take pride in detailed, high-quality work, we'd like to hear from you. Whether your experience comes from jewelry repair or another hands-on technical field, we encourage you to apply and explore the opportunity to build specialized skills and a long-term career with Nick T. Arnold Jewelers. Apply today and become part of a company that has proudly served the Owensboro community for more than 100 years.

Pay:

$15.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person