A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
Tempe, AZ Job Details 6 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off On-the-job training Vision insurance 401(k) matching Referral program Qualifications Customer communication
Driver's License Full Job Description About BearCom:
Largest Distributor of Wireless Voice, Data, and Video Solutions in North America 40+ Years Industry-Leading Experience Partnerships with Motorola, JVC Kenwood, Avigilon, Milestone, Axis, Hanwha and Bosc 75+ Branches Across North America As a Field Technician, you will be responsible for meeting customer expectations: quality, performance, timeliness, and cost-effectiveness.
Wireless communications systems include:
complex radio systems for public safety and enterprise customers. The ideal candidate must have excellent communication skills, be motivated, be customer service oriented, possess a willingness to learn, and be reliable. The Field Technician will interface directly with the end customer; therefore, a professional attitude and appearance are vital.
Job Description:
As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems. Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs. Create Basic Programming Codeplugs (less than 12 channels) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and/or
Overnight Travel and On-Call Hours May Be Required Preferred Qualifications:
Basic Electronics Background (12V and/or Low-Voltage System) RF/Telecommunications/Networking Experience a Plus Proficient in MS Office Suite (Outlook, Word, Excel) Must Have Valid Driver's License Drug Screenings, Motor Vehicle Record, and Background Checks Part of the
Hiring Process Benefits:
BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications. You'll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance Company-Paid Life, Short/Long-Term Disability Insurance Paid Holidays Generous Paid Time Off Matching 401k Plan Use of Company Vehicle Employee Referral Bonus Tuition Reimbursement
KEYWORDS
Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro2 BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.