A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
A Family of Brands - 3.2 Brookfield, WI Job Details Full-time $27 - $29 an hour 8 hours ago Benefits Company truck Tools provided Qualifications Non-technical user support Field service equipment repair Customer communication In-person customer service Company vehicle operation
Driver's License Full Job Description Overview:
Apex - Field Technician As the Field Technician, you will measure, install, and test products and provide customers with instructions on the proper usage of the product. He/She will have to travel to our customers' homes or businesses to perform repairs and routine maintenance. He/She should have excellent technical and mechanical skills and have experience with basic hand power, diagnostic tools, and should be physically fit to lift heavy equipment. As the Field Technician in a newly launched market, the candidate will be responsible for some administrative work.
Pay Rate:
$27.00 - $29.00 per hour Company Truck and Tools Provided!
Responsibilities:
Conducting routine inspection and provide accurate measurements of doors and windows Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs Provide accurate measurements of doors and windows Coordinate required return visits; convey needed services, materials, and labor Perform post-installation inspections Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions Promoting the company's services Maintaining your technical and mechanical skills Perform administrative tasks such as, but not limited to; scanning installer invoices into the system, scanning in copies of customer payments, mailing customer payments to the administrative team, ensuring installers are loaded up and headed to their daily job sites in a timely fashion, receiving materials and product shipments, etc.
Qualifications:
EDUCATION
An Associate degree or technical certification in the industry.
EXPERIENCE
Previous experience servicing windows and doors. Previous experience in exterior replacement products. Valid Driver's License and driving record acceptable to insurance company.
ADDITIONAL REQUIREMENTS
Ability to work independently and as a team. Managing overtime on service calls with patience and not rushing the job. Excellent customer service and communication skills. The ability to diagnose and solve problems based on customers' non-technical descriptions. Strong working knowledge of equipment and tools used in the industry. Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently. Travel within radius of GDIs locations. Apex is an Equal Employment Opportunity Employer #
INDAPEXP
Apex Energy Solutions is innovative and flexible. Note that some markets are for a relationship with Apex Energy Solutions, part of Great Day Improvements, LLC. Other markets are franchises, and the relationship will be with the franchise owner.
