Position Summary The Operator Training & Process Supervisor is responsible for developing and maintaining a consistent, effective training program for production employees across all shifts and work centers. This position ensures operators are properly trained, work instructions and training documentation remain accurate and current, and established processes and procedures are consistently followed on the production floor. This is a highly visible, hands-on role that works directly with operators, supervisors, engineering, quality, and operations leadership. The position will identify opportunities to improve safety, quality, productivity, and ease of operation, then work with the appropriate teams to implement those improvements both on the production floor and within training and process documentation. The Operator Training & Process Supervisor will also support operator recruiting and selection, coordinate ongoing and cross-training activities, and provide backup production supervision support as needed. Key Responsibilities Training & Employee Development Lead the onboarding and training of new production employees across all shifts and manufacturing work centers. Develop structured training plans for new hires based on position, department, and required competencies. Provide hands-on operator training and coordinate training with experienced subject matter experts when appropriate. Establish clear training standards and verify operator competency before employees are released to work independently. Maintain training records, qualification matrices, and employee cross-training status. Coordinate continuous training and refresher training for existing employees. Identify cross-training opportunities to improve workforce flexibility and production coverage. Work with production leadership to develop employees who can operate multiple machines, processes, or work centers. Follow up with recently trained employees to confirm training has been retained and standard processes are being followed. Work Instructions & Training Documentation Develop, maintain, and continuously improve standardized work instructions and training documentation for production work centers. Ensure documentation clearly communicates machine operation, safety requirements, quality expectations, process controls, inspection requirements, and common troubleshooting steps. Work directly with operators and subject matter experts to ensure documentation reflects the best known production method. Update documentation whenever processes, equipment, tooling, software, quality requirements, or production methods change. Ensure obsolete instructions are removed from use and current revisions are readily available to operators. Build visual training aids, checklists, reference guides, and other tools that make production processes easier to understand and consistently execute. Process Adherence & Floor Support Spend significant time on the production floor observing work and interacting with operators. Monitor daily adherence to established work instructions, standard processes, quality requirements, and operating procedures. Coach employees when deviations from established standards are identified. Escalate repeated or significant process compliance issues to production leadership. Identify situations where employees are not following a process because the process itself is unclear, inefficient, outdated, or difficult to execute. Reinforce consistent operating practices across employees, shifts, and departments. Help establish a culture where standardized work is followed, questioned constructively, and continuously improved. Continuous Improvement Actively identify opportunities to improve safety, quality, productivity, material flow, ergonomics, training effectiveness, and ease of operation. Work with operators, supervisors, engineering, quality, maintenance, and management to evaluate and implement improvements. Convert successful production-floor improvements into documented standard work. Help eliminate unnecessary variation between operators and shifts. Participate in root cause analysis and corrective action activities when training or process adherence contributes to a quality or production issue. Identify recurring operator questions, errors, or difficulties and address the underlying issue through improved processes or documentation. Support implementation of new equipment, processes, tooling, software, and production methods by developing training and ensuring operators are prepared before launch. Recruiting & Operator Selection Participate in interviews for new production operators. Evaluate candidates for mechanical aptitude, manufacturing experience, problem-solving ability, reliability, willingness to learn, and overall fit for the position. Provide feedback and hiring recommendations to Operations and Human Resources. Help identify the skills and characteristics associated with successful operators in each department. Production Leadership Support Serve as backup production supervision support when supervisors are absent or additional floor leadership is required. Assist with employee direction, work assignments, production priorities, and issue resolution as needed. Help communicate production expectations and operational priorities to employees. Support production supervisors in addressing training gaps, performance concerns, and process-related issues. Maintain a strong working relationship with supervisors across all shifts to ensure training expectations and operating standards are consistent throughout the organization. Performance Expectations Success in this position will be measured by improvements in areas such as: Speed and effectiveness of new employee onboarding. Operator competency and training completion. Accuracy and availability of work instructions. Adherence to documented production processes. Reduction in operator-related quality issues and process variation. Cross-training coverage across critical work centers. Successful implementation of process improvements. Consistency of operating practices between shifts. Employee understanding of safety, quality, and production expectations. Qualifications Required Manufacturing or production experience with a strong understanding of shop-floor operations. Demonstrated ability to train, coach, and develop employees. Strong written and verbal communication skills. Ability to create clear, practical work instructions and training materials. Strong organizational skills and ability to manage multiple training priorities. Ability to identify process problems and develop practical solutions. Comfortable providing constructive feedback and holding employees accountable to established standards. Ability to work effectively with production employees, supervisors, engineering, quality, maintenance, and management. Strong computer skills and ability to learn manufacturing software and documentation systems. Ability and willingness to spend the majority of the workday in a manufacturing environment. Preferred Previous manufacturing leadership, supervision, training, or team-lead experience. Experience in sheet metal fabrication, machining, welding, forming, powder coating, assembly, or similar manufacturing processes. Experience developing standard work, work instructions, training programs, or skills matrices. Experience with Lean manufacturing, continuous improvement, root cause analysis, or structured problem-solving methods. Experience participating in manufacturing employee interviewing and selection. Key Competencies The successful candidate will be: A strong teacher and communicator. Comfortable working directly with employees on the production floor. Highly observant and able to recognize inconsistencies and improvement opportunities. Process-oriented while remaining practical and solutions-focused. Organized and disciplined about documentation and follow-through. Comfortable holding employees accountable while maintaining positive working relationships. Curious about how processes work and motivated to make them better. Able to balance training, continuous improvement, documentation, and day-to-day production needs. Willing to work across shifts as necessary to ensure all employees receive consistent training and support. Role Scope This position is intended to serve as the primary owner of production operator training and standardized work. While Production Supervisors remain responsible for the day-to-day performance of their teams, the Operator Training & Process Supervisor is responsible for ensuring employees have the knowledge, documentation, training, and standardized processes necessary to perform their jobs safely, correctly, and efficiently.

Pay:

$28.00 - $32.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person