Position Summary The Senior Process Specialist - QA position is responsible for proficient knowledge and task execution in their designated department. Their primary goal is to develop quality processes and drive quality improvement to deliver exceptional customer experience. Essential Functions Lead efforts to improve product quality as assigned by product, supplier and/or customer. Monitor customer feedback and take appropriate action for specific instances and trends. Communicate as needed with customers and suppliers. Monitor plant quality, including performance of audits and inspections as needed. If required, manage supplier quality Develop training materials as needed, including SOPs and video-based materials. Perform quality training at all plant organizational levels If required, manage document control system Maintain quality standards of finished products. Knowledge of mathematics and statistics to assist in the teaching of print reading and measuring. Knowledge of parts fit and function. To be successful in this job an individual must be able to perform each function effectively. Additional responsibilities include good housekeeping and other assignments as directed by the Supervisor. Continuously perform all required tasks in a safe manner, adhering to all established safety rules and procedures. Must take immediate action to correct and/or report any unsafe conditions and hazards. The employee shall be able to work overtime as requested and posted by management. Competencies Teamwork Adaptability Integrity Dependability & Reliability Initiative Qualifications Good computer knowledge and competency with applicable software Good manual dexterity Ability to read instructions represented in manuals, drawings, schematics etc. and follow them with precision Good understanding of quality control and quality assurance principles Good communication skills (verbal and written) Experience and ability in using measuring equipment Age 18 years or older We Don't Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including

STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC

TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You'll Also Get Career Opportunity:

Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

Purpose-Driven Company:

You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights:

Workplace discrimination is illegal (eeoc.gov) This employer participates in the Work Opportunity Tax Credit (WOTC) program. Applicants may be asked to voluntarily provide information to determine eligibility. Any information provided will be kept confidentially other than as required to make the necessary WOTC disclosures and in accordance with applicable laws.