ESSENTIAL JOB FUNCTIONS/DUTIES

Develop and implement enterprise approach to data quality and structured testing of loan management software application Assist in evaluation of bug reports/tickets and audit/assess/examine findings (both internal and external) to identify any potential systematic issues and/or value-add process improvement enhancements, quantifying potential business impact, and documenting findings/recommendations Research and document any potential systematic issues to discover root cause and identify reproducible steps to replicate when possible and assist in determining viable corrective action plan Lead testing for all changes/upgrades to loan management system and related applications, maintaining records of change requests, requirements, approvals, and testing plans and execution to ensure success Work closely with Marketing, Project, Compliance, Training and Dev teams to ensure data integrity, including, but not limited to the following: System generated forms such as loan documents, receipts, letters, etc. Customer-facing portal and app(s) for account management, payments, lending, etc. Ensure timeliness of assigned reviews for time-sensitive changes/proofs Provide support to answer questions and address any problems/issues as they arise, promptly communicating to affected teams and leadership Collaborate with leadership and business units to develop and maintain in-depth understanding of data structures, systems, and business operations Engage and collaborate with teammates and stakeholders by maintaining solutions-focused mindset, especially when faced with challenges, to cross-functionally accomplish goals in a positive working atmosphere Cultivate and maintain open effective communication channels within the department and related business units within the organization

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Proficient in Microsoft Office Suite. Experience with SQL Strong organizations skills Strong knowledge of computer technology Ability to communicate effectively with all levels of management Ability to multi-task and meet deadlines #staffingh

Pay:

$50,000.00 per year

Benefits:

Health insurance

Work Location:

In person