Community Associate at neu.works Community Associate at neu.works in Wheat Ridge, Colorado Posted in about 20 hours ago.

Type:

full-time

Part-Time Community Associate Location:

Neu.

Works, Cherry Creek North, Denver;

Hours:

Part-time, up to 25 hours/week, primarily business hours.

Reports to:

Community Director / Owner Are you a people person with a passion for creating welcoming and productive environments? Do you thrive in a dynamic, fast-paced setting where no two days are alike? Neu.

Works is looking for an enthusiastic and organized Part-Time Community Associate to be the friendly face of our vibrant co-working space. In this role, you'll be instrumental in ensuring our members have an exceptional experience. You'll manage day-to-day operations, foster a strong sense of community, and support the smooth running of our venue. If you're proactive, detail-oriented, and love connecting with people, we want to hear from you!

What You'll Do:

Member Experience & Community Building:

Warmly greet members and guests, providing a welcoming and inclusive atmosphere. Assist members with their needs, answer questions, and provide information about the venue's amenities and services. Provide tours of venue and partner with leadership to hit revenue goals in sales and retention. Help onboard new members, ensuring a smooth transition into the community. Actively engage with members to build relationships and foster a strong sense of community. Support the planning and execution of community events, workshops, and happy hours.

Operational Support:

Manage front desk operations, including answering phones, directing inquiries, and handling mail/packages. Ensure the co-working space, including common areas, meeting rooms, and amenities, is clean, tidy, and well-stocked. Assist with clean up when necessary, and communicate with cleaning service to ensure issues are promptly dealt with. Assist with the setup and breakdown of meeting rooms and event spaces. Troubleshoot basic IT issues (e.g., Wi-Fi connectivity, printer issues) and escalate as needed. Process member payments, manage bookings, and update member records. Assist with opening and closing procedures for the venue.

Administrative Tasks:

Maintain accurate records and reports. Assist with inventory management of office supplies and beverages. Handle general administrative duties as assigned.

What You'll Bring:

Previous experience in a customer service, hospitality, or administrative role preferred. Excellent interpersonal and communication skills, with a friendly and approachable demeanor. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a busy environment. Proficiency in basic computer skills (Google Suite, Microsoft Office). Proactive attitude and a willingness to take initiative. Ability to work independently as well as part of a team. A genuine interest in fostering community and supporting a positive work environment. Flexibility to work [specify days/shifts, e.g., some evenings or weekends] as needed for events.

What We Offer:

The opportunity to work in a locally owned and operated business. Opportunity to be part of a growing and vibrant community. Competitive part-time compensation. Flexible schedule with the opportunity to grow hours and income.

Job Type:

Part-time Benefits:

Flexible schedule

Experience:

Customer Service:

1 year (Required)

Sales:

1 year (Preferred)

Work Location:

In person