Full-Time | In-Person About Us Naot Footwear is a globally recognized comfort footwear and fashion brand known for exceptional craftsmanship, innovative design, and long-standing retail partnerships. As a family-founded company, we value quality, accountability, and strong relationships across our business. We operate in a fast-paced, collaborative environment with a strong focus on growth, brand integrity, and operational excellence. Position Overview Naot is seeking a detail-oriented and proactive E-Commerce & Amazon Specialist to support our growing digital business across Naot.com, Amazon, and other online marketplaces. This role will support day-to-day e-commerce operations, including product merchandising, product listings and content, inventory coordination, order flow, reporting, marketplace management, and customer experience. The ideal candidate is analytical, highly organized, and comfortable working across multiple systems and departments to ensure our online channels operate accurately and efficiently. This position is part of a broader customer service team supporting both wholesale and retail customers and will work closely with marketing, operations, warehouse, logistics, and sales. Key Responsibilities Support day-to-day e-commerce operations across Naot.com, Amazon, and other online marketplaces Create, update, and maintain product listings, including titles, descriptions, product details, images, keywords, and other content Monitor product information, pricing, inventory, and brand consistency across e-commerce channels Assist with online merchandising, product launches, promotions, and seasonal updates Manage day-to-day Amazon Seller/Vendor Central operations Track inventory levels and coordinate with internal teams to help maintain product availability across channels Support pricing, promotions, and MAP compliance across Amazon and other online marketplaces Monitor e-commerce sales, traffic, conversion, and product performance to identify trends and opportunities Generate and maintain Excel reports for leadership and internal teams Monitor marketplace account health, customer reviews, ratings, and operational issues Support order flow, fulfillment coordination, returns, and issue resolution across e-commerce platforms Assist with customer service inquiries for both wholesale and retail customers, including order status, returns, and issue resolution Coordinate with customer service, warehouse, logistics, marketing, and sales teams to ensure accurate and timely execution Assist with website updates, marketplace integrations, and other e-commerce projects as needed Qualifications 2+ years of e-commerce, marketplace, or Amazon experience Experience with Amazon Seller Central and/or Vendor Central preferred Strong proficiency in Microsoft Excel required Experience managing product listings, online merchandising, and digital product content Familiarity with e-commerce platforms such as Shopify is a plus Understanding of inventory management, order flow, and fulfillment processes Experience with e-commerce reporting and performance metrics Experience supporting wholesale and/or retail customer service is a plus Strong analytical and problem-solving skills Highly detail-oriented with excellent organizational skills Ability to manage multiple priorities in a fast-paced environment Professional communication skills and a proactive, team-oriented mindset Work Environment Full-time, in-person role in Hauppauge, NY Collaborative, team-oriented office Fast-paced environment with opportunity for growth Benefits Health insurance Paid time off
Job Type:
Full-time Pay:
$45,000.00 - $60,000.00 per year
Benefits:
Health insurance Paid time off Application Question(s): Are you able to commute to our Hauppauge, NY office each day? This position is not remote. Are you proficient in Microsoft Excel?