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AnalystDigital Brand Advocate 1000 Lowes Boulevard

Location

Mooresville, NC (SSC) 1999

Category

Corporate

Job Id

JR02612315

Job Type

Full time

Department

Digital Hardlines

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a checkup - we invest in you so you can find your inspiration.

Your Impact

The AnalystDigital Brand Advocate will work with strategic suppliers and online merchants to optimize brand focused, online customer experiences on Lowes.com. The Analyst will build strong business relationships with suppliers to analyze and improve online sales, traffic and conversion through identifying and improving product assortment, online content, promotions, inventory and returns. This role will ensure that new and promotional items are optimized and offer support when suppliers need help with online/system troubleshooting. The Brand Advocate will also be responsible for understanding customer behavior, executing strategic plans and participating in presentations with supplier and merchandising partners to gain alignment on planned initiatives. This role will support omnichannel retail strategies and partner with crossfunctional leadership to identify process improvement opportunities that will optimize effectiveness leading to brand renewal and growth.

Work with a Winning Team

On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forwardthinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you'll have the tools, tech, and support needed to advance your skills.

Since we've been in business for over 100 years, we've built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.

What You Will Do

Analyze key performance indicators to identify opportunities to improve the online experience and drive conversion

Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s)

Act as the subject matter expert for the supported brand(s) assortment and strategy

Primary point of contact for issues pertaining to online SKU presentation and brand performance

Build presentations with suppliers and merchants to support strategic plans and analyze execution

Provide accurate reporting and insights across the digital channel related to content, product information, assortment and competitive gaps/opportunities

Effectively improve conversion and basket by leveraging data to optimize crosssell, upsell and bundling strategies

Create project plans and align with merchandising and supplier to drive execution

Minimum Qualifications

Bachelor's degree in business, marketing, finance, statistics or related field or equivalent years of experience in lieu of education requirement, if applicable

2 years of online/retail merchandising, digital marketing, vendor management or other relevant experience

Preferred Skills/Education

Experience in vendor management systems, digital marketing, ecommerce and merchandising

Benefits

• 401k with up to 4.25% match
  
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
  
• TuitionFree Education
  
• 10week Maternity/Parental Leave
  
• 10% Associate Discount
  For information about our benefit programs and eligibility, please visit https://talent.

lowes.com/us/en/benefits.

About Lowe's

Lowe's Companies, Inc. (

NYSE:

LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.