Partner, Customer Success

Partner, Customer Success at MathCo Partner, Customer Success at MathCo in Stone Park, Illinois Posted in about 1 hour ago.

Type:

full-time

Job Description:

About Us MathCo® (TheMathCompany) is a global Enterprise AI and Analytics company trusted by Fortune 500 and Global 2000 enterprises for data-driven decision-making. Since 2016, we've been building customized AI and analytics solutions that generate measurable business value. Our proprietary platform, NucliOS , accelerates deployments using pre-built workflows and reusable components-enabling connected intelligence at scale. At MathCo, we value openness, ownership, and collaboration-providing a dynamic culture where leaders at all levels can Leave a Mark . Role Overview We're seeking a seasoned executive with a strong background in Retail and Consumer Packaged Goods (CPG) to join MathCo as a Partner in Customer Success. You'll act as a strategic advisor and growth engine-working with senior stakeholders to define and implement data and AI strategies that enhance performance across commercial, operational, and customer channels. As a Partner, you will: Own and deepen executive relationships with key retail and CPG clients. Lead high-impact programs across demand forecasting, pricing & promotion optimization, customer analytics, supply chain performance, and more. Be responsible for account strategy, solution design, and delivery outcomes with cross-functional and global teams. Serve as the lead connector between MathCo's delivery, product and commercial teams, ensuring cohesive, end-to-end execution. Maintain a strong on-site presence, primarily in New Jersey or elsewhere on the East Coast, with flexibility to travel as needed. Key Responsibilities Foster deep, trust-based executive relationships across merchandising, supply chain, marketing, and analytics teams. Translate business challenges into AI- and analytics-powered roadmaps, then lead cross-workstream execution. Drive account growth by identifying whitespace, crafting proposals, and presenting innovative solutions aligned with client strategy. Guide and mentor cross-functional teams to ensure quality execution, client alignment, and ROI realization. Collaborate with MathCo's India-based delivery organization to scale and industrialize solutions via our hybrid operating model. Contribute to internal development of CPG and retail industry playbooks, reusable assets, and go-to-market strategies. Key Attributes & Experience 15+ years in analytics, consulting, or strategy roles within the retail or consumer goods industry. Proven track record of leading large-scale transformation programs in areas such as pricing, trade spend, customer segmentation, omnichannel optimization, or supply chain planning. Deep domain knowledge of retail/CPG business models, performance metrics, and seasonal dynamics. Strong technical fluency in data platforms, AI/ML, and cloud technologies. Demonstrated ability to grow client relationships, influence leadership, and deliver commercial impact. Experience in pre-sales, proposal development, and thought leadership within the AI/analytics domain. Bachelor's degree in business, analytics, or related field required; advanced degree (MBA, MS) preferred. Being a MathMagician Embody MathCo's values of ownership, transparency, and innovation. Actively foster diversity, equity, and inclusion and mentor emerging talent. Contribute to thought leadership, internal capability-building, and industry strategy. Why Join Us? Recognized as a Leader in Generative AI Service Providers by the PeMa Quadrant 2023 (AIMResearch) Named among North America's Inspiring Workplaces (2023) Accredited for Inclusive Practices by Great Place to Work Institute, India Recognized in India's Best Workplaces™ for DEIB (2023) To learn more, visit www.themathcompany.com