Parts Manager

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Manage and complete all parts ordering: Quickly and accurately order parts based on initial estimates and supplements; Communicate with parts vendors to order parts as needed; Partner with Repair Planners to ensure parts accuracy Monitor deliveries: Regularly track parts status and communicate with vendor on parts status as needed; Update Repair Planner accordingly Receive and check in parts: Receive and mirror match delivered parts to repair orders and ensure all parts are placed and accounted for on the parts cart Inspect delivered parts for quality: Inspect parts for damage upon delivery within two hours of expected drop off Return incorrect parts: Return incorrect parts immediately to the vendor Drive parts related

KPIs:

Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as needed to discuss optimization Coordinate parts invoicing: Ensure parts invoices are posted daily in CCC One - make corrections as necessary Support Body Technicians with parts knowledge: Supply reference materials to Technicians to ensure proper parts usage as needed; Keep up on laws and regulations of parts installation Lead Parts Team (if applicable): Serve as a mentor and direct the activities of the Parts Assistant High School Diploma or G.E.D. Valid Driver's License Legally authorized to work in the United States Experience in a parts capacity in the automotive industry Ability to read and understand instructions and work orders Proficient knowledge and use of estimating software