Patient Advocate

Patient Advocate Westchester Community Health Center - 3.5 Mount Vernon, NY Job Details Full-time $44,290 a year 11 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Retirement plan Qualifications Bilingual Microsoft Excel Computer literacy Medical scheduling High school diploma or GED Patient interaction

Full Job Description Job Summary:

The Patient Advocate will provide direct support services to the Mount Vernon Neighborhood Health Center network, patients, and their families. Advocates will promote patients with the provision of culturally sensitive, high quality comprehensive health care. Primary Responsibility of the

Position:

Facilitate access to are and help patients navigate the health care system. Assist the patients by providing them with translations and culturally sensitive services to clarify diagnosis and treatment instructions. Work collaboratively with medical providers and clinical/nonclinical staff from all departments to remove any barrier that may prevent patients from getting the best from their visits. Service arrangement for medical transportation. Referral linkage. Assist patients in locating outside specialists and services and help them book appointments. Connect patients to outside resources and services available. Participate in health advocacy events to raise awareness about preventive health and access to care. Provide education on preventative health and management of diseases. Document every patient's encounter and address complaints. Make arrangements for sign language interpreter for patients requiring the services. Performs other related duties as assigned.

Education and Experience:

Knowledge and understanding of the current health care system and awareness about the community resources available. Experience working in the health care industry as a patient representative or related. In house orientation and training, customer service, and HIPPA regulations. Basic computer knowledge. Ability to work collaboratively in a team, but also take initiative and function independently. Excellent verbal and written communication skills including letters, memos, and emails. Excellent attention to detail. Bilingual is a plus. High school diploma or equivalent. Associate degree preferred. Basic computer knowledge. Proficient use of Microsoft Office application (Word, Excel, Access, Publisher), internet resources, and Electronic Health Records knowledge. One (1) year of work experience in the health care field.

EOE/M/F/Vet/Disabled Job Type:

Full-time Pay:

$44,290.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person