Personal Lines Insurance Customer Service Representative (Licensed)

Manzi Insurance is an independent insurance agency seeking a full-time Personal Lines Insurance Customer Service Representative. This is an in-office role based primarily in our Newtown, CT office. The ideal candidate holds an active Connecticut P&C Insurance Producer License and has experience working in an independent agency. If you're a passionate people person, comfortable speaking with clients, communicating professionally, and using technology, you may be a great fit. As a member of the Manzi Insurance team you will enjoy a diverse and supportive, community-based environment.

Key responsibilities include:

• Provide billing and claims support
• Issue binders, certificates, and ID cards
• Process and report policy changes
• Round accounts and identify cross-sell opportunities
• Prepare renewal quotes and submissions
• Conduct fact-finding with clients
• Research carrier marketing materials and appetite guides
• Create and submit applications
• Issue new policies and service existing accounts
• Meet with current and prospective clients Manzi Insurance operates Monday through Friday, 8:30 am - 4:30 pm, and is closed on weekends and most major holidays.

Benefits include:

• Health insurance
• Dental and Vision insurance
• Life insurance
• Paid time off
• 401(k) with company match
• Voluntary supplemental coverages
• Employee policy discount Experience with our agency's software is a plus, including Microsoft365 (Outlook and Teams), Vertafore

AMS360 & PL

Rating, and RingCentral.

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

License/Certification:

Insurance Producer License (Preferred)

Work Location:

In person