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HOW TO APPLY

• We require more than the Indeed application. Client Experience
• Practice Operations
• Community Growth Part-time | 30 hours/week | $28-32/hour + performance bonus About Harmony Center for Whole Being Harmony Center is a NetworkSpinal chiropractic practice in North Oakland focused on helping people create greater freedom, connection, and vitality in their bodies and lives.

(Learn more at www.harmonycenterchiro.com) We work with leaders, change-agents, and people who are ready to grow—not simply by managing symptoms, but by developing a deeper relationship with their body and nervous system. We're growing our team and looking for an Experience & Partnerships Specialist who can help us create an exceptional experience for our clients while also expanding our reach into the community. This is a unique hybrid role. You'll help keep the practice running smoothly, care for the people already connected to us, and proactively create relationships that bring more of the right people into our community. If you're someone who loves both people and systems , enjoys taking ownership, and gets energized by creating opportunities rather than waiting for them to appear, we'd love to meet you. What You'll Do Practice Operations Coordinate day-to-day office operations and help keep the practice organized and running smoothly Manage scheduling, client communications, administrative tasks, and payment support Maintain systems, processes, and records with accuracy and attention to detail Identify opportunities to improve the efficiency and quality of our internal systems Client Experience & Care Create a warm, welcoming, and professional experience for every person who interacts with Harmony Center Communicate with current and prospective clients through phone, text, email, and in-person interactions Coordinate follow-up throughout the client journey Help prospective clients understand their next steps and confidently move forward when they're ready Support client retention, reactivation, referrals, and ongoing relationship building Notice what clients need and take initiative to make their experience better Partnerships & Growth Identify businesses, organizations, practitioners, and community leaders who are aligned with Harmony Center's mission Initiate and nurture relationships with potential referral and community partners Conduct proactive outreach through email, phone, networking, events, and in-person relationship building Generate qualified leads and opportunities for the practice Follow up with prospective clients and help move them through our intake process Track outreach, leads, conversions, partnerships, and other key outcomes Experiment with new ideas for growing Harmony Center's visibility and community presence What We're Looking For You don't need to have experience in every part of this role. We're more interested in your character, communication skills, initiative, and ability to learn. You may be a great fit if you are: Highly organized and naturally good at keeping track of details Warm and personable , with an ability to make people feel seen and cared for Proactive —you notice what needs to happen and take action without always being asked Comfortable communicating with new people and building relationships Curious and willing to learn about sales, outreach, and business development Comfortable with both routine administrative work and more creative, outward-facing work You can sit down and handle administrative work for a few hours, then switch gears and confidently reach out to a potential partner or follow up with a prospective client Able to follow through consistently and take ownership of your responsibilities Motivated by measurable results while still valuing authentic relationships Interested in health, wellness, personal growth, and helping people live more fully What Success Looks Like Over time, we want to see: A smooth and consistent client experience Strong follow-up with prospective and current clients Well-organized administrative systems More qualified leads entering the practice New relationships with aligned community partners Increased Discovery Workshop bookings and conversions More referrals and reactivation of past or inactive clients New ideas that help Harmony Center reach more of the people we are here to serve Compensation & Schedule $28-32/hour, depending on experience 30 hours per week Benefits & Perks Performance-based bonus opportunities (up to $4,000 annually) Health Assurance

• Receive NetworkSpinal chiropractic care at Harmony Center Health insurance — Harmony Center covers 50% of the employee premium Paid time off Paid sick leave Paid holidays Supportive, mission-driven team environment Monday through Thursday in office , Fridays workfrom home Mondays 12:15-6:45 pm (two Mondays per month 12:15-8:15 pm) Tuesdays 12:00-7:15 pm Wednesdays 8:45 am-3:00 pm Thursdays 12:45-7:45 pm Fridays 10:00-1:00 pm Why Work With Us?

This isn't a traditional front-desk position. You'll have the opportunity to develop skills across operations, client experience, relationship building, sales, partnerships, and business growth. You'll work closely with the owners and have the opportunity to see how a small, mission-driven wellness practice operates and grows from the inside. How to Apply If this sounds like a role where your strengths could make a meaningful difference, and you are available for the listed hours, we'd love to hear from you. Please send us an email to hello@harmonycenterchiro.com titled

EXPERIENCE & PARTNERSHIPS

SPECIALIST and attach your resume along with a response to the following question: Why does this role interest you, and what makes you a great fit for this position at Harmony Center? We want to feel you and your personality shine through in your response! Principals only. Recruiters, please do not contact this job poster. Do NOT contact us with unsolicited services or offers.

Job Type:

Part-time Pay:

$28.00

• $32.

00 per hour Expected hours: 30.0 per week

Benefits:

Health insurance Paid time off Wellness program

Experience:

Customer service: 1 year (Required)

Google Suite:

1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Oakland, CA 94609 (Required)

Work Location:

In person