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What You'll DoServe as a primary point of contact for policyholders regarding coverage, billing, claims questions, and policy changesProcess endorsements, renewals, and policy updatesCoordinate with insurance carriers to obtain information, documentation, and approvalsReview policies for accuracy and completenessDocument customer interactions and maintain accurate recordsAssist customers by explaining coverage options and policy details in an easy-to-understand mannerCommunicate with clients through phone, email, and other digital channelsPartner with internal teams to ensure excellent customer service and timely resolution of requestsWhy Consider This Opportunity?
Established and growing insurance organizationCollaborative team environmentStrong training and onboarding programHybrid work flexibility after trainingOpportunity to make a direct impact on the customer experienceApply today or call our team to learn more: 563-359-3995!
RH
Robert Half
Insurance Account Support Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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Based on Illinois data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$45,552 / year median in Illinois
-5% projected decline
Job Description
Insurance Account Support Representative Location:
Quad Cities Area (Hybrid after training)A growing insurance agency is seeking an Insurance Account Support Representative to join its service team. This is a great opportunity for someone who enjoys building relationships, solving problems, and helping customers understand and manage their insurance coverage. In this service-focused role, you'll support existing policyholders by answering questions, processing policy changes, coordinating with carriers, and delivering a high level of customer care throughout the life of their policies. This is a service-focused position, not a sales role. You'll support existing policyholders by answering questions, processing policy changes, coordinating with carriers, and ensuring customers receive outstanding support.What You'll DoServe as a primary point of contact for policyholders regarding coverage, billing, claims questions, and policy changesProcess endorsements, renewals, and policy updatesCoordinate with insurance carriers to obtain information, documentation, and approvalsReview policies for accuracy and completenessDocument customer interactions and maintain accurate recordsAssist customers by explaining coverage options and policy details in an easy-to-understand mannerCommunicate with clients through phone, email, and other digital channelsPartner with internal teams to ensure excellent customer service and timely resolution of requestsWhy Consider This Opportunity?
Established and growing insurance organizationCollaborative team environmentStrong training and onboarding programHybrid work flexibility after trainingOpportunity to make a direct impact on the customer experienceApply today or call our team to learn more: 563-359-3995!