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Northern Michigan University

Vendor Payment Account Rep

Career Insights for Account Representative (General)

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$43,017 / year median in Michigan

-14% projected decline

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Job Description

495127 Marquette, Michigan, 49855 Vendor Payables Staff Closing on: Aug 3 2026
Position Title:
Vendor Payment Account Rep Department:
Vendor Payables Term of Assignment:
Continuing Term End Date, If Applicable:
FLSA Status:
Non-Exempt = overtime eligible
Work Schedule:
Traditionally Monday-Friday, 8:00 am -5:00 pm
Salary:
Hourly rate: $17.50
Travel:
No travel
Brief Statement of Duties Brief Statement of Duties:
Serve as front-line person and provide face-to-face customer service, telephone contacts, and data entry. Perform a variety of vendor, faculty/staff and student transactions. Analyze vendor payment history, enter vendor payment information into Excel spreadsheets, investigate and resolve vendor problems, answer technical questions and review/data enter disbursement and credit information into Banner and/or Concur. Responsible for independently auditing (verify that all expense items on reports and related receipts comply with University policy) travel expense settlements. This verification includes either approving (processing for payment), or returning the settlements for further clarification and/or documentation. Train users on use of the Concur system and independently help faculty and staff when requested. Conduct a review of conference information to verify business purpose. Share the responsibility to assist/answer questions for walk-in traffic and telephone inquiry with the Controller Office.
Minimum Qualifications Required Education:
High School Graduation or Equivalent Required Minimum Work Experience:
Three years of office work experience with primary duties in accounting. Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the
Position Duties:
Extremely high degree of communication, investigative and problem solving skills. Customer service oriented; able to meet customers under potentially stressful conditions. Ability to accurately and efficiently operate departmental equipment to include any combination of word processing, spreadsheet, database, e-mail, internet or web-based applications. Bookkeeping/accounting knowledge. Ability to work independently. Proficiency in use of 10-key calculator. Physically able to do strenuous lifting with or without accommodation. Special Instructions to
Applicants:
Submit application, cover letter, resume and references. This position is not currently available for sponsorship.
Contact Information:
Brenda Bickler, Employment Specialist, 906-227-2114 NMU is an equal opportunity employer.