An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
Account Representative Firstsource Healthcare•3.1 Amherst, NY Job Details Permanent | Full-time From $19 an hour 22 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Computer operation Customer communication Confidential information handling Computer literacy High school diploma or
GED Typing Full Job Description Account Representative Date:
Jun 10, 2026
Location:
Amherst, New York, US Requisition ID:
22161
Description:
Title:
Account Representative•
Full Time Location:
Amherst NY Pay:
$19.00 per hour (bi-weekly pay)
Start Date:
Monday, June 29th Why Join Firstsource? Looking for a great opportunity with room to grow? Firstsource is hiring Account Representatives to support early-stage collections for a major U.S. bank. If you're motivated, professional, and looking to gain valuable office experience, this is the job for you.
9am-6pm Compensation & Benefits $19.00 per hour starting pay Full-time, permanent position Comprehensive benefits package: Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Career growth and internal promotion opportunities Job Responsibilities Contact customers to understand their financial situation Provide payment solutions that align with bank policies Deliver a positive customer experience during each interaction Maintain performance metrics and quality standards Ensure compliance with federal and state regulations Accurately document account activity Minimum Qualifications High school diploma or GED required At least 6 months of customer service or sales experience Strong communication and problem-solving skills Basic computer and typing skills Dependable with a professional attitude Ability to maintain confidentiality About the Role This position supports 1st-party, early delinquency accounts for one of the top banks in the country. You'll join a team that values professionalism, training, and development in a structured office environment.
Location:
On-site at our Amherst, NY office
Type:
Full-time, Non-Remote Apply Today!! Take the next step in your career with a company that values your growth and success. Apply now to become an Account Representative with Firstsource. The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services
USA, INC.
is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law. It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans. Apply now
