Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
BB
Beyond Bliss
Customer Account Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Ohio data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$40,155 / year median in Ohio
-4% projected decline
Job Description
Beyond Bliss is expanding our Cleveland team and looking for motivated individuals to join us as Customer Account Representatives. This is an entry-level, customer-facing role where you'll assist customers, answer questions, provide service information, and help create a positive experience with AT&T products and services. At Beyond Bliss, we help brands like AT&T stay competitive throughout Cleveland by delivering exceptional customer experiences and creating growth opportunities for individuals looking to develop valuable communication, customer service, and professional skills. What a Customer Account Representative Does Interact directly with customers to answer questions and provide information about AT&T products and services. Assist customers with account inquiries, service options, and enrollment processes.
Identify customer needs and recommend appropriate solutions based on individual circumstances. Resolve customer concerns professionally while maintaining a positive and helpful attitude. Document customer interactions and maintain accurate records. Collaborate with team members to ensure a seamless customer experience and support overall business goals. Stay informed on current products, promotions, and service offerings to provide accurate information. What a Customer Account Representative Has Strong communication and interpersonal skills. A customer-first mindset with a passion for helping others. Excellent problem-solving and active listening abilities. A positive attitude and willingness to learn. Strong organizational and time-management skills. Ability to work effectively in a fast-paced environment. Reliable transportation. What We Offer Comprehensive training and ongoing mentorship. Opportunities for career advancement and professional development. Supportive and team-oriented work environment. Performance-based incentives and recognition programs. Hands-on experience working with a nationally recognized brand.
Identify customer needs and recommend appropriate solutions based on individual circumstances. Resolve customer concerns professionally while maintaining a positive and helpful attitude. Document customer interactions and maintain accurate records. Collaborate with team members to ensure a seamless customer experience and support overall business goals. Stay informed on current products, promotions, and service offerings to provide accurate information. What a Customer Account Representative Has Strong communication and interpersonal skills. A customer-first mindset with a passion for helping others. Excellent problem-solving and active listening abilities. A positive attitude and willingness to learn. Strong organizational and time-management skills. Ability to work effectively in a fast-paced environment. Reliable transportation. What We Offer Comprehensive training and ongoing mentorship. Opportunities for career advancement and professional development. Supportive and team-oriented work environment. Performance-based incentives and recognition programs. Hands-on experience working with a nationally recognized brand.