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Slatts Group--RJ Cinema Division

Account Specialist

Career Insights for Account Representative (General)

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Based on Ohio data

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$40,155 / year median in Ohio

-4% projected decline

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Job Description

Company:
E3
Local Position:
Specialist Team:
Operations Team Role :
This position is responsible for accurate and efficient administration, processing, and reconciliation of advertising orders, from initial order intake through implementation and follow-through. The role provides essential support to Account Services, Digital, and Operations teams in the successful delivery of print, digital, and broadcast media campaigns. The ideal candidate is highly organized, detail-oriented, and able to effectively manage multiple priorities in a deadline-driven environment. Strong communication, problem-solving skills, a consistent work ethic, and the ability to collaborate across teams are essential. A basic understanding of media planning and placement is a plus.
Requirements :
Strong attention to detail and accuracy in the administration, entry, updating, and invoicing of advertising orders. Ability to manage multiple orders and deadlines while ensuring client expectations and company procedures are met. Excellent communication and collaboration skills, with the ability to work effectively across Account Services, Digital, Operations, and other teams. Strong problem-solving skills with a proactive approach to resolving issues and conflicts. Ability to follow established processes and best practices and identify opportunities for improvement. Commitment to providing responsive, reliable service to advertisers and internal partners. Ongoing support and training on internal processes and procedures Order entry, updates, and invoicing for all advertising campaigns Basic knowledge of media planning, placement, and advertising operations preferred.
Goal :
Help us to continually improve the efficiency and effectiveness of agency operations and administration.
Measurement :
Performance measured in three areas: (1) Core Competency (2) Team and Culture (3) Individual goals Measurements may include goals tied to accuracy, productivity and/or customer experience.
Compensation :
Salary commensurate with education and experience. Mobile phone allowance.
Evaluation :
At end of initial 180 day probationary period. Annual performance review by Manager.
Pay:
$50,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
Hybrid remote in Cincinnati, OH 45242

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance