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Godshall Recruiting
Account Resolution Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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Scorecard
Based on South Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$42,021 / year median in South Carolina
-11% projected decline
Job Description
Salary:
$19-$20/hr Why you will love this job: Take part in company ownership with profit sharing Would you like three day weekends every week? The schedule for this position is Mon-Thurs from 9AM-8PM Are you looking to start quickly? This position starts October 5th! What your future day will look like: Manage complex consumer accounts through inbound and outbound communications, working to achieve timely and effective account resolution. Negotiate payment arrangements, settlement agreements, and dispute resolutions while delivering exceptional customer service and maintaining productivity goals. Handle consumer interactions across multiple channels, including phone, email, chat, and text, ensuring accurate documentation and follow-up. Serve as a resource for escalated customer situations, exercising sound judgment and making independent decisions to support positive outcomes. Maintain strong organizational skills and adaptability in a fast-paced environment, prioritizing workload effectively while supporting team objectives and changing business needs.Benefits Offered:
Health/Dental/Supplemental benefitsPTO Paid Holidays Type:
Temp to Hire/Direct Hire To be a champion in this role, you will need: Strong and effective phone communication skills Associates Degree or Bachelors Degree preferred Strong attention to detail We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for! Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.Benefits
- Paid Time Off (PTO)
- Dental Insurance
- Employee Stock Options (ESOs)