Client Intake and Marketing Coordinator Prager Jones, APC La Mesa, CA Job Details Full-time $22 - $30 an hour 1 day ago Benefits Health insurance Paid time off Retirement plan Qualifications Attention to detail Law office experience Content management

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Client Intake & Marketing Coordinator Company:

Prager Jones, APC Location:

La Mesa, CA Job Type:

[Full-Time]

About Us:

Prager Jones, APC is a boutique family law and estate planning firm located in La Mesa, CA. We are dedicated to providing compassionate, high-quality legal representation to individuals and families navigating difficult life transitions. Our small, close-knit team prides itself on personalized client service, professionalism, and fostering a supportive work environment.

Position Overview:

We are seeking a highly organized, empathetic, and proactive Case Manager to join our team. As a Case Manager, you will often be the first point of contact for our firm, making your role vital to our client experience. In addition to client intake and lead management, this dynamic role involves overseeing account collections and driving our firm's online presence through social media management.

Key Responsibilities:

Client Intake & Scheduling:

Compassionately screen potential clients, gather preliminary case information, and efficiently schedule initial consultations for our attorneys.

Lead Management & Follow-Up:

Track and manage prospective client leads. Ensure timely, consistent follow-up with potential clients to answer preliminary questions and guide them through the intake process.

Account Collections:

Oversee accounts receivable by processing client payments, managing billing inquiries, and respectfully following up on outstanding balances.

Social Media Management:

Assist our social media team by posting content across our platforms (e.g., Facebook, Instagram, Tiktok). Encourage clients to leave positive reviews.

Qualifications:

Excellent phone etiquette and strong written and verbal communication skills. A high degree of empathy and professionalism, especially when speaking with individuals going through stressful family situations. Highly organized with strong attention to detail and the ability to multitask. Experience with social media management for a business or professional brand. Comfortable discussing money, billing and managing collections with clients.

Preferred:

Prior experience working in a law firm (especially family law), customer service, or a sales/lead generation environment.

Compensation & Benefits:

[$22.00 - $30.00 per hour] [Paid time off, Health insurance options, Retirement Plan + Match, Bonuses]

Performance-Based Bonuses:

We reward proactive, results-driven work! In this role, you will have the opportunity to significantly boost your earnings through our incentive program, which includes:

Client Conversion Bonuses:

Earn a flat bonus for every prospective client you successfully guide from initial inquiry to a signed retainer agreement.

Consultation Milestones:

Monthly incentives for hitting or exceeding targeted numbers of booked consultations.

Collections Incentives:

Bonuses awarded for successfully recovering aged accounts receivable and meeting monthly/quarterly billing targets.

Social Media Impact:

Earn rewards for generating verifiable, high-quality client leads directly through social media campaigns. How to

Apply:

If you are a motivated professional looking to grow with a dedicated family law firm, we would love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for Prager Jones, APC to [ ] with the subject line "Case Manager Application - [Your Name]".

Pay:

$22.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off Retirement plan

Work Location:

Hybrid remote in La Mesa, CA 91942