Business Operations Manager, Stockton Kings

Business Operations Manager, Stockton Kings Stockton Kings Stockton, CA Job Details Full-time $50,000 - $55,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Cell phone reimbursement Vision insurance 401(k) matching Employee discount Qualifications Revenue growth Customer communication Stakeholder engagement Guest relations Operations management Supplier management Inventory management Sales analysis Facilities management Merchandising Greeting customers Shopify Mid-level Improving operational efficiency E-commerce Administrative experience Sales data analysis Sponsorships Bachelor's degree Calendar management Vendor relationship management Productivity software Office management Training Cross-functional collaboration POS systems Travel scheduling Retail management 2 years Communication skills

Full Job Description Title:

Business Operations Manager, Stockton Kings Reports to:

VP, Business Operations Department:

Stockton Kings Business Operations FLSA:

Full-Time, Non-Exempt Job Summary The Business Operations Manager serves as a central hub for the Stockton Kings front office, supporting day-to-day operations across ticket sales, corporate partnerships, marketing, and retail. In a lean and fast-paced environment, this role is critical to ensuring organizational efficiency, seamless execution, and a high level of service for both internal and external stakeholders. This position is ideal for a highly organized, team-first individual who thrives in a dynamic setting and is excited to take on a wide range of responsibilities. The role offers hands-on exposure to multiple business functions and the opportunity to contribute directly to key revenue-driving initiatives. Key Responsibility Areas Front Office & Administrative Operations Support day-to-day front office operations, including guest reception and creating a welcoming experience for partners, clients, and visitors. Serve as a key point of communication and liaison between the Stockton Kings and arena staff throughout the year. Provide administrative and operational support across departments, including calendar management, travel coordination, mail, scheduling, and meeting logistics. Maintain and communicate a centralized calendar of events, meetings, and expected visitors. Serve as point of contact for office maintenance, supplies, and facility needs. Business Operations & Revenue Support Provide operational support across ticket sales, corporate partnerships, and marketing, including coordination and execution of revenue-generating initiatives. Assist with implementation and fulfillment of partnership assets in collaboration with the sponsorship team. Support cross-functional projects and ensure alignment across departments to drive business objectives. Retail & Merchandise Operations Lead day-to-day retail operations, including inventory management, ordering, storage, and product setup for games, events, and online sales. Manage merchandise sales across all channels, including in-arena POS, community events, and e-commerce platforms. Analyze sales data to identify trends and opportunities, supporting revenue growth and product optimization. Collaborate with marketing and sales teams to develop promotional initiatives and enhance merchandise visibility. Partner with vendors and manufacturers to ensure timely delivery of products and support pricing and assortment decisions. Manage and train part-time retail staff to deliver a high-quality customer experience. Monitor product performance and adjust inventory and strategy as needed. Ensure compliance with all applicable guidelines related to merchandise sales and operations. Qualifications Bachelor's degree or 2-4 years of relevant experience in sports, business operations, retail, or a related field. Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Strong interpersonal and communication skills with a customer-service oriented mindset. Demonstrated ability to take initiative, problem solve, and adapt in a team-first environment. Experience analyzing data and identifying trends to support business decisions is a plus. Ability to maintain professionalism and confidentiality with sensitive information. Proficiency in Microsoft Office; experience with Clover, Shopify, or similar POS/e-commerce platforms preferred. Additional Information Must be available to work nights, weekends, and holidays, including all home games and events. Total compensation & offer package will include the following:

Base Salary:

$50,000 - $55,000 Comprehensive Medical, Dental, and Vision benefits for employees and dependents Paid Time Off + 11 Paid Holidays + Summer Fridays Employer 401(k) match Cell Phone Stipend Sacramento Kings home game tickets, team store discounts, and more!