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WH
Wyndham Hotel
Catering Sales Manager
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Based on Ohio data
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What they do
A Catering Sales Manager solicits new catering customers through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service.
$72,658 / year median in Ohio
+2% projected growth
Job Description
Candidates should have extensive knowledge of hotel catering sales in a variety of market segments including, new business development, account management, space utilization and maximization menu development, wine and beverage sales and a history of upsell success. Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Position is responsible for finalizing group business. Recommends program and procedural changes. Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals. Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals. Plan, up-sell, and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction. Prepare status and period end reports to keep management abreast of activities. Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals. Participate in communication and professional organizations to maintain high visibility and promote sales.