Food & Beverage Reservationist The Windsor Court - 3.0 New Orleans, LA Job Details Full-time 1 day ago Qualifications Basic math Client inquiry handling

Full Job Description Description:

The Windsor Court seeks a friendly and efficient Food and Beverage Reservationist to join our team. As a Food and Beverage Reservationist, you will answer multiple calls during the day and handle all Food and Beverage reservations professionally and courteously. You will also optimize F&B revenue according to Windsor Court standards.

Responsibilities:

Answering multiple calls during the day and handling all Food and Beverage reservations in a friendly and efficient manner Optimizing F&B revenue according to hotel standards Participating in F&B meetings when needed Ensuring customer satisfaction by providing excellent customer service Maintaining accurate records of reservations and customer information Collaborating with other departments to ensure seamless service delivery Being available to work weekends

Requirements:

High School diploma and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly Must be able to evaluate and select among alternative courses of action quickly and accurately. Previous experience in a customer service role required Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Strong attention to detail and organizational skills Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Ability to work independently and as part of a team Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Flexibility to work weekends and holidays If you are a team player with a passion for customer service and a desire to work in a dynamic and exciting environment, we encourage you to apply for this position.