Job Summary:

his role is responsible for leading Count Room operations while maintaining the highest standards of integrity, accuracy, and professionalism. The position leads by example, fostering a positive, collaborative work environment and promoting teamwork, morale, and employee development. Responsibilities include overseeing daily count room functions, ensuring compliance with all corporate and departmental policies, safeguarding company assets, and maintaining strict confidentiality. Responsible for supporting the Companies mission, vision, and values by providing fun and games like no place else.

Essential Duties and Responsibilities:

Lead by example.\nResponsible for maintaining a high degree of hospitality, as well as a positive and professional demeanor at all times.\nCreates high levels of morale, fosters teamwork, inspires collaboration, delegates effectively and coaches and mentors direct reports for growth opportunities.\nSafeguard Canterbury Park's assets and adhere to department policies and procedures.\nApply positive communication and interpersonal skills with guests (internal and external) at all times.\nEnsure compliance with corporate and department policies and procedures.\nOversee daily count room operations, including Bally Module, Casino Market Place (CMP) accounting program, drop revenues, jackpots and Screen Automated Machine (SAM) deposits.\nAssist with training of new Count Team employees.\nReconciled and record cash totals into CMP Accounting program.\nReconcile data sheet and provide reports to the appropriate departments.\nEnsure all paperwork is complete and verified.\nHeld accountable to a high degree for accuracy, confidentiality and thoroughness of department's records and reports.\nPerform Count Room duties and all other duties as assigned.

Supervision:

Under the direction of Cash Operations Management provide daily supervision of count team.

Required Qualifications:

Must be at least 18 years of age.\nKnowledge of gaming and cash operations policy and procedures.\nBasic math skills.\nMust be detail-oriented and highly organized.\nExcellent customer service skills.\nAbility to interact with guests and co-workers in a professional manner.\nStrong communication and leadership skills.\nAbility to maintain confidentiality.\nMust be able to pass Canterbury Park's pre-employment screening which includes a criminal background check, verification of work history, and credit check.\nMust be able to attain a Minnesota Racing Commission (MRC) license.

Preferred Qualifications:

High school diploma/GED.

Working Conditions and Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain a flexible working schedule, which may include nights and weekends during the live race season May - September.\nWhile performing the essential functions of this job, the employee is required to stand, walk, and bend along with performing repetitive movements and frequent wrist and hand use throughout assigned shift.\nMust be able to work in a team-based environment.\nAbility to lift a minimum of 20 lbs. 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