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Southington-Cheshire Community YMCA
Membership Services Associate
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Membership Services Associate Southington-Cheshire Community
YMCA - 4.1
Southington, CT Job Details Part-time From $16.94 an hour 8 hours ago Qualifications CPR Certification Customer communication Confidential information handling First Aid Certification Productivity software First aid and CPR Full Job Description Company Overview At the Y, we provide the support and opportunities that empower people and communities to learn, grow, and thrive. With a focus on youth development, healthy living, and social responsibility, the Southington-Cheshire Community YMCAs nurtures potential, improves community health, and encourages giving back through diverse programs across multiple locations. Job Summary We are seeking an energetic and dedicated Membership Services Associate to join our dynamic team! In this vital role, you will serve as the friendly face of our organization, providing exceptional customer service to members and guests. Your enthusiasm will help foster a welcoming environment while managing membership inquiries, processing transactions, and supporting various event activities. If you thrive in a lively setting and enjoy engaging with people of all ages, this is the perfect opportunity to make a positive impact in our community.Available shifts:
Tuesday 1:00pm-9:00pm (or two 4-hour shift), Wednesday 5:00pm-9:00pm, Thursday 1:00pm-5:00pm, Friday 3:00pm-7:00pm, and Sunday 1:00pm-5:00pm Now hiring one or more staff members to cover these available shifts!Requirements:
- The Membership Services Associate must provide a high level of customer service and project a positive and well-informed image
- Possess certification in First Aid and CPR, to be maintained throughout employment, or achieve them within 3 months of employment
- Must be professional in all situations including maintaining confidentiality of member's data
- Must be able to effectively organize and prioritize while working under pressure, making decisions of different circumstances or situations
- Excellent communication, written and computer skills that includes Microsoft office suite
- Experience with the Core program a plus
Duties and Responsibilities :
- Manages all communications to the front desk with hand held radios and phones
- Supervise access to YMCA facility including monitoring scanner, and registering guest's non-member entry
- Register members for programs and classes including taking payments, filling out paperwork and entering into computer system
- Membership sales including touring potential members, providing them with accurate program and membership information
- Assist with Membership renewals
- Be familiar with and prepared to handle all emergency situations should they arise
- Handle Members' concerns in a prompt and professional manner
- Communicate with key program staff on a regular basis
- Have a focus on membership service and ensure the Front Desk maintains a professional and member friendly environment For more information contact: Christine Paulus, Membership Director Join us as a Membership Services Associate and become an essential part of a vibrant team dedicated to enriching lives through community engagement!