Work Study - Membership Representative Des Moines Area Community College - 4.5 Ankeny, IA Job Details $13.75 an hour 1 day ago Qualifications Phone communication Complaint handling Client interaction via phone calls Full Job Description Please see Special Instructions for more details.

THIS VACANCY REQUIRES

A complete DMACC Employment Application in English (personal information, educational history, employment history, and supplemental questions). Incomplete applications and/or "See Resume" will not be accepted. Attachment of transcripts to your electronic application (if required). Transcripts must include the applicant's name and degrees conferred. Scans, photos, or unofficial copies are acceptable. Official transcripts will be collected upon hire (if applicable). The application form will be used to screen applicants for required qualifications and for salary placement of finalist(s). Please include all relevant work experience. Must be legally eligible to work in the United States without employer sponsorship. Position Details Position Information Job Title Work Study - Membership Representative Campus Ankeny Campus, IA Job Number 27-W07 Employment Date As soon as possible. Job Category Student Positions Application & Position Information Call Whitnie Nichols at . Posting Detail Information Salary Information $13.75 per hour. Job Summary The work study program provides funds for part-time employment to help students finance the costs of postsecondary education. The program encourages community service work and work related to the student's course of study. The program is designed to provide students with an opportunity for employment arranged around class schedules, while providing essential services to the College and the community. Essential Functions The Membership Representative will engage in meaningful conversation with Trail Point's members, guests, DMACC students, faculty, and staff. Follow policies and procedures to ensure accuracy, efficiency and safety for all members and staff. Work collaboratively alongside Trail Point staff, practice strong communication and be inclusive of others. Become well versed in Trail Points offerings including hours of operation, membership structure & pricing, tours, form management, sales processing, and more. Required Qualifications Complete First Aid, CPR/AED Certification within 60 days of hire. Must possess strong communication skills in person and on the phone and have strong attention to detail. Ability to make independent and sound decisions in a fast-paced environment. Ability to address member concerns and account issues professionally. Ability to reflect a positive attitude and teamwork. Must be able to work during Trail Point's hours of operation - including early mornings, late nights, and weekends. Desired Qualifications Work Schedule 10 hours per week during these hours: Weekdays between 4:30am to 9:30pm ; Weekends between 6:30am to 5:30pm. Posting Date 06/25/2026 Deadline for Submitting Applications 06/30/2027 Open Until Filled Yes Application Instructions

THIS VACANCY REQUIRES

: A complete DMACC Employment Application in English (personal information, educational history, employment history, and supplemental questions). Incomplete applications and/or "See Resume" will not be accepted. Attachment of transcripts to your electronic application (if required). Transcripts must include the applicant's name and degrees conferred. Scans, photos, or unofficial copies are acceptable. Official transcripts will be collected upon hire (if applicable). The application form will be used to screen applicants for required qualifications and for salary placement of finalist(s). Please include all relevant work experience. Must be legally eligible to work in the United States without employer sponsorship.

Quicklink https:

//jobs.dmacc.edu/postings/14896

Nondiscrimination Statement:

Nondiscrimination Statement:

Nondiscrimination Statement:

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment) and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law. Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Executive Campus Dean's office, the Executive Academic Deans' office, the Judicial Officer, or the EEO/AA Officer, Human Resources https://www.dmacc.edu/hr/index.html. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515-964-6857, . Questions or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582,

Telephone:

(303) 844-5695,

FAX:

(303) 844-4303, TDD 800-877-8339,

Email:

. Documents Needed to Apply Required Documents Optional Documents Resume Cover Letter Transcripts