A Parts Specialist specializes in sales of spare and replacement parts. Assists customers in finding the correct parts for a product. Takes orders and tracks their progress.
Job Overview We are seeking a motivated and experienced Parts Specialist to join our team, with a focus on both heavy-duty and light-duty vehicle parts. In this role, you will serve as the subject matter expert for sourcing, managing, and supplying automotive parts to ensure equipment and vehicles remain fully operational. Your ability to stay organized, manage inventory effectively, and provide high-level customer service will be critical to maintaining efficient operations and timely order fulfillment. This is a fast-paced position ideal for someone with a strong background in automotive or equipment parts, and a passion for supporting maintenance and repair operations.
Position Details:
Location:
Prudhoe Bay, Alaska Point of Hire:
Anchorage, Alaska Employees are responsible for travel to Anchorage. From Anchorage, Northern Energy Services (NES) provides transportation to Prudhoe Bay, as well as lodging, meals, and on-site transportation.
Benefits:
100% employer-paid healthcare, vision, and dental coverage for you and your family Travel, lodging, and meals provided while on rotation If you are looking to grow your career in a challenging and rewarding environment on the North Slope, we encourage you to apply. Responsibilities Assist customers in identifying and selecting the correct parts for heavy-duty and light-duty vehicles, providing expert advice on automotive diagnostics and vehicle maintenance. Manage inventory levels accurately using inventory management systems (CMMS) and POS software, ensuring stock is replenished efficiently to meet customer demand. Process sales transactions smoothly through cashiering and POS systems while maintaining excellent phone etiquette when handling inquiries. Collaborate with the service team to support automotive repair and automotive service operations by ensuring timely order fulfillment of parts needed for repairs. Maintain organized stock shelves, conduct regular inventory control checks, and implement stocking procedures to optimize space and accessibility. Negotiate pricing, deals, or returns with suppliers or customers to maximize sales opportunities while upholding dealership standards. Utilize Microsoft Excel for tracking orders, analyzing sales data, and supporting marketing initiatives aimed at boosting retail sales. Provide outstanding customer service by addressing questions promptly, offering product recommendations, and ensuring a positive shopping experience. Support maintenance of the dealership's CMMS system for accurate record keeping of parts inventory and order history. Uphold safety standards during all operations, including proper handling of automotive parts and adherence to organizational policies. Experience Previous dealership experience or retail sales background in automotive parts is highly preferred. Strong knowledge of automotive diagnostics, vehicle maintenance procedures, and automotive repair processes. Proven skills in inventory management, stock control, order fulfillment, and retail math to ensure accurate transactions and stock levels. Experience with POS systems, CMMS software, Microsoft Excel, and general maintenance procedures is advantageous. Excellent communication skill are a plus; effective phone etiquette is essential. Demonstrated ability to negotiate effectively with suppliers or customers while maintaining professionalism. Organizational skills with keen attention to detail to manage multiple tasks efficiently in a fast-paced environment. Join us as a Parts Specialist Heavy Duty & Light Duty — where your expertise fuels our success! We're committed to fostering an energetic workplace that values your skills and supports your growth every step of the way!
Pay:
$26.15 - $33.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Vision insurance
