A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
We are looking for a Parts Advisor to join our team. Are you passionate about helping customers? Do you take pride in getting the right parts for the job the first time? Would you like to work with a Team of supportive people? Apply today! Hourly pay plus a monthly Bonus based on Team production!
Benefits:
Aggressive & Rewarding Compensation Package Medical, Dental, Vision, Life and Disability 401 K Plan with company match Paid vacation World-class training and professional development Growth opportunities for career advancement Employee vehicle purchase plans Discounts on products and services Health and wellness
Responsibilities:
Oversee the parts sales process from start to finish. Communicate with staff and customers in a friendly and professional manner. Converse effectively/efficiently regarding customer parts status. Read and understand the parts catalog when looking up and speaking to specific parts. Answer phone calls, provide price quotes and other information to customers. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate. Provide high level service to both internal and external customers. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtains credit authorization.
Requirements:
2 or more years of automotive parts experience Some Saturday shifts are necessary High School Diploma or equivalent and prior auto parts sales experience (preferred) Eager to improve in a dynamic work environment Strong interpersonal and time management skills Ability to read/interpret safety and maintenance documents Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume Valid driver's license and clean driving record AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team. AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
